Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Extremely personable, organized and self motivated.
Overview
24
24
years of professional experience
Work History
Chiropractic Assistant
Ehlich Family Chiropractic
Greer, SC
10.2020 - Current
Greeted patients, verified insurance and collected co-payments.
Maintained patient records and updated information in the electronic health record system.
Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
Scheduled appointments for patients both in person and over the phone.
Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
Ensured cleanliness of equipment used during treatments.
Explained post-treatment instructions to patients, providing printed materials if needed.
Conducted follow up calls to ensure that patients are recovering well from treatments.
Sales/Beauty Advisor
Dillard's
Pineville, NC
10.2018 - 07.2020
Provided customers with product advice and recommendations based on their individual needs.
Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
Conducted skin analysis to provide customers with personalized skincare regimens.
Organized promotional events such as makeup demonstrations and free makeovers.
Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Greeted customers upon entering store or salon and established friendly relationships with them.
Maintained an up-to-date knowledge of all beauty products available for sale.
Educated customers about the proper use of cosmetics, fragrances and other beauty items.
Attended product training sessions to stay updated on new products and trends in the industry.
Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
Upsold additional beauty items when appropriate to increase sales revenue.
Managed inventory levels by monitoring stock levels regularly.
Administered special promotions such as discounts or loyalty rewards programs.
Member Relations Coordinator
Firethorne Country Club
Waxhaw, NC
10.2017 - 11.2018
Assisted members with inquiries about membership benefits and services.
Organized and facilitated meetings with members to discuss their needs and goals.
Developed strategies for increasing member engagement in association events.
Provided timely responses to all inquiries from members regarding their accounts.
Maintained the organization's website content related to membership programs.
Compiled monthly reports summarizing membership statistics, trends, and feedback.
Monitored social media platforms to respond promptly to member concerns or questions.
Coordinated and managed vendors for events, ensuring all vendor requirements were met in a timely fashion.
Developed detailed event plans and timelines to ensure successful execution of events.
Scheduled and attended pre-event meetings with clients to discuss event details and objectives.
Assisted in the preparation of budgets and monitored expenses throughout the duration of an event.
Created floor plans, seating arrangements, and other visuals as needed for each event.
Monitored guest satisfaction levels throughout the duration of an event.
Initiated post-event evaluations to assess success levels of events.
Receptionist, Events, and Hosting
Carmel Country Club
Charlotte, NC
03.2015 - 10.2017
Greeted members and guests upon arrival, providing customer service support.
Organized daily reservations for members and special events.
Provided information about club amenities and services to members and guests.
Handled administrative tasks such as filing documents, taking messages, data entry.
Assisted with membership enrollment process by verifying member application forms and collecting payment.
Performed various clerical duties such as typing correspondence letters, faxing documents and photocopying materials.
Answered inquiries from customers regarding products and services offered by the club.
Treasurer/Book Keeper of the Home School Association
St. Rose of Lima Elementary School
Massapequa, NY
12.2012 - 01.2014
(Volunteer position in charge of all the finances coming in and out)
Monitored and maintained financial records, including budgets, investments, and expenditures.
Developed and implemented policies to ensure responsible fiscal management.
Prepared monthly bank reconciliations and general ledger entries.
Analyzed financial data to identify potential areas of cost savings.
Advised on investment strategies for long-term capital growth.
Assisted with the preparation of annual budget reports and forecasts.
Reviewed accounts payable and receivable activities to ensure accuracy of financial transactions.
Medical Assistant, Secretary, Assistant Manager
Dr. Frederick D. Kaplan
Plainview, NY
01.2005 - 01.2010
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Inspected equipment to ensure proper working order prior to use on patients.
Secretary
Brunswick Psychiatric Center
Amityville, NY
01.2003 - 01.2004
(staffing and scheduling)
Provided administrative support to the office manager and other staff members.
Created and maintained employee schedules to ensure adequate staffing levels.
Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
Coordinated with department managers to adjust employee schedules as needed.
Provided support in resolving scheduling conflicts between employees.
Monitored changes in labor needs to ensure compliance with relevant laws and regulations.
Conducted regular reviews of existing scheduling policies and procedures to identify areas for improvement.
Medical Assistant/Receptionist
Dr. Mauro D. Gasparini
Massapequa, NY
01.2001 - 01.2003
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Greeted and checked in patients, updating patient information in computer system.
Verified insurance coverage for appointments and collected co-payments as required.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Assisted with filing of medical records and documents, maintaining accurate electronic files.
Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Processed referrals for specialist care when requested by physicians or patients.
Maintained supply inventory for office area, ordering items as needed and stocking shelves.
Checked patients in and out for appointments and collected co-payments.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Education
Associate Degree -
Nassau Community College
01.2004
High School -
Wantagh Senior High School
01.2002
Skills
Medical Assisting
EKG
Signal Cardiogram
PFT
Glucose Tests
Glyco A1C
X-ray Development and Setup
Hearing Tests
Vision Screening
Centrifuge Operation
Lipid Tests
Laboratory Computer Operation
Diagnosis Codes Knowledge
Secretarial Skills
Appointment Scheduling
Pre-authorizations
Referrals
Insurance Handling
Patient Chart Management
Filing
Appointment Reminders
Credit Card Machine Usage
Chiropractic Assistance
Marketing
Patient Recruitment
Promotion Management
Marketing Report Creation
Bookkeeping
Hospitality
Event Planning
Problem Solving
Member Retention
Membership Sales
Member Orientation
Outside Sales
Sales Performance
Portfolio Management
Excel
Microsoft Word
Microsoft Publisher
Canva
Microsoft Outlook
Microsoft PowerPoint
Microsoft Office
References
Ingrid DeGuidis, Manager Dillard's, 704-779-8901
Sharon Camerino, Manager Dr. Kaplan, 516-937-6620
Kerry Flye, Carmel Country Club, 704-945-9630
MaryClaire Gaze, Firethorne Country Club, 704-243-2433
Timeline
Chiropractic Assistant
Ehlich Family Chiropractic
10.2020 - Current
Sales/Beauty Advisor
Dillard's
10.2018 - 07.2020
Member Relations Coordinator
Firethorne Country Club
10.2017 - 11.2018
Receptionist, Events, and Hosting
Carmel Country Club
03.2015 - 10.2017
Treasurer/Book Keeper of the Home School Association