Summary
Overview
Work History
Education
Skills
Websites
Languages
Work Availability
Work Preference
Timeline
LaRae Colbert

LaRae Colbert

New Iberia,United States

Summary

Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.

Overview

15
15
years of professional experience

Work History

Customer Service Assistant

Working Solutions
07.2022 - Current
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Responded to customer calls and emails to answer questions about products and services.
  • Collaborated with other departments to guarantee customer satisfaction.
  • Answered customer questions about product availability and shipment times.
  • Utilized problem-solving skills to address customer queries and complaints.

Assistant Manager

Dollar General
05.2013 - 10.2016
  • I assign registers to crew, do bank runs, manage stocking shifts, assign task, keep up with labour hours, do payroll, help with inventory and help manager with other task.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Shift Manager

Taco Bell
12.2011 - 08.2012
  • I assigned work to crew, I delegated task to them, I fix time sheets, I check labour reports, I help on the food line, I made sure all the orders were pushed out correctly, I did a shift change at the beginning and I did office work also.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Cage Cashier

Cypress Bayou Casino
09.2010 - 12.2011
  • I dealt with heavy cash flow, I had access to different computer programs, I handled customer disburses, I helped other cashiers, I followed all rules and procedures of the cage, and I gave great customer service.
  • Processed various cash transactions and answered gaming customer questions.
  • Quickly and accurately counted drawers at start and end of each shift.

Retail Salesperson

Wal-Mart Supercenter
06.2008 - 09.2010
  • I stock the shelves with products, I handle some cash sales, and I promoted the latest items by setting up displays, stack bases, and made four ways
  • I help department do modular, plan-ograms, floors sets, and I zoned.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and helped with product questions, selections, and purchases.

Education

No Degree - Medical Assistant

Unitech Training Academy - Lafayette, Lafayette, LA

No Degree - Medical Insurance Coding

Rasmussen College City, Ford, KS

Diploma - Business and Computers

Jeanerette Senior High

No Degree - BUSINESS ADMINSTRATION

STRAYER UNIVESITY, Mount Olive, NC
10.2028

Skills

  • Business analysis
  • C
  • C
  • Cash flow
  • Cash handling
  • Cooking
  • Cpr certified
  • Css
  • Cash Register Operations
  • Loss Prevention Goals Monitoring
  • Quality Assurance Controls
  • Directory Assistance

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Contract WorkPart Time

Work Location

Remote

Important To Me

Company CultureWork-life balance4-day work weekTeam Building / Company RetreatsFlexible work hoursWork from home option

Timeline

Customer Service Assistant - Working Solutions
07.2022 - Current
Assistant Manager - Dollar General
05.2013 - 10.2016
Shift Manager - Taco Bell
12.2011 - 08.2012
Cage Cashier - Cypress Bayou Casino
09.2010 - 12.2011
Retail Salesperson - Wal-Mart Supercenter
06.2008 - 09.2010
Unitech Training Academy - Lafayette - No Degree, Medical Assistant
Rasmussen College City - No Degree, Medical Insurance Coding
Jeanerette Senior High - Diploma, Business and Computers
STRAYER UNIVESITY - No Degree, BUSINESS ADMINSTRATION

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LaRae Colbert