Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Larae Winaught

Harmony,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Waitress

Zelienople Kountry Kitchen
Zelienople, PA
07.2000 - 03.2020
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used cash registers and credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Education

High School Diploma -

Seneca Valley High School
Harmony, PA
06.1993

Skills

  • Customer Service and Rapport
  • Staff Training
  • Cool Under Pressure
  • Relationship Building
  • Verbal and Written Communication
  • Transactions and Cash Handling
  • Conflict and Complaint Resolution
  • Multitasking and Prioritization
  • Detail-Oriented

Reliable and Responsible

Timeline

Waitress

Zelienople Kountry Kitchen
07.2000 - 03.2020

High School Diploma -

Seneca Valley High School

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Larae Winaught