Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
CustomerServiceRepresentative
Laraib Zohra

Laraib Zohra

Tax Specialist
Edmond,OK

Summary

I am a dedicated professional committed to upholding the highest ethical standards. With exceptional research and analytical skills, I have a proven track record of preserving confidentiality. Eager to take on a pivotal role in a renowned organization, I aim to leverage my leadership and communication skills for optimal outcomes. I am actively pursuing the Enrolled Agent Exam and seek opportunities for continuous skill development. As an aspiring accountant, I am eager to contribute my skills and experience to your organization's success, with a long-term goal of becoming a certified public accountant (CPA) while staying up to date with industry developments. Authorized to work in the US for any employer

Overview

6
6
years of professional experience

Work History

Lead ERC Tax Preparation Specialist

Travis Watkins Tax
04.2023 - Current
  • Communicated with clients, offering tax guidance, and conducting research using professional tax software
  • Utilizing QuickBooks software for the purpose of bookkeeping
  • Ensured accuracy of financial records for tax returns and developed tax plans to assist clients in achieving financial goals
  • Built strong partnerships with stakeholders through effective communication skills
  • Thrived in fast-paced environments due to excellent time management and organizational abilities
  • Managed complex Excel files for tax calculations and conducted training for new hires
  • Estimated tax returns and expenses and prepared detailed quarterly and annual reports
  • Identified and rectified potential errors, providing valuable input to enhance processes
  • Managed live Google Docs for real-time tracking
  • Maintained a professional demeanor, earning trust and upholding company brand values throughout my career.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.
  • Identified potential audit red flags to minimize risk of IRS audits.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.

Bilingual Customer Service Representative

TVC Pro Driver
02.2019 - 04.2020
  • Customer loyalty cultivated through meticulous follow-up procedures and quality assurance measures
  • Initiated process improvements that enhanced call center operational efficiency
  • Managed a high volume of up to 75 calls daily within an 8-hour timeframe
  • Catered to the needs of both English and Punjabi-speaking customers
  • Facilitated fellow agents in locating customer information and disseminating client updates efficiently.
  • Utilized Language proficiency to build relationships with Language-speaking customers.

Shift Supervisor

CVS Pharmacy
11.2017 - 02.2019
  • Prepared purchase orders from vendors, solicit bid proposals, and review requisitions for goods and services
  • Taught, coached and provided leadership to the store crew members
  • Maximized store sales through customer satisfaction and food quality
  • Managed the day-to-day tactical and long-term strategic activities within the business.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

BBA - Finance

University of Central Oklahoma
Edmond, OK
12.2022

Associate's degree - Business Administration

Oklahoma City Community College
Oklahoma City, OK
05.2021

Skills

  • Multi-tasker with strong attention to detail and the ability to own and manage multiple work streams
  • Knowledge in Accounting & Financial Analysis
  • Budgeting Forecasting
  • Bookkeeping
  • Account Management
  • Data Analysis
  • Database Management
  • Problem Solving
  • Auditing
  • Accounts Payable
  • Accounting
  • Financial Management
  • Scheduling
  • Critical Thinking
  • Payroll
  • Microsoft Excel
  • Strategic Planning
  • Communication
  • Customer Service
  • Finance
  • Budget Monitoring
  • Accounts Receivable
  • Strong Work Ethic
  • Decision Making
  • Spreadsheet Development
  • Financial Statements
  • Project Management
  • General Ledger Accounting
  • Tax Experience
  • Development in any professional field
  • Tax-Related Research
  • Data Gathering
  • Tax Reporting
  • Document Preparation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I feel that luck is preparation meeting opportunity.
Oprah Winfrey

Timeline

Lead ERC Tax Preparation Specialist

Travis Watkins Tax
04.2023 - Current

Bilingual Customer Service Representative

TVC Pro Driver
02.2019 - 04.2020

Shift Supervisor

CVS Pharmacy
11.2017 - 02.2019

BBA - Finance

University of Central Oklahoma

Associate's degree - Business Administration

Oklahoma City Community College
Laraib ZohraTax Specialist