Summary
Overview
Work History
Education
Skills
Timeline
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Laramie Tillman

Pensacola,FL

Summary

Guest services professional with proven track record in fostering positive customer experiences and resolving issues efficiently. Known for strong team collaboration and adaptability to changing needs. Possesses strong problem-solving and communication skills valued in guest focused environments.

Overview

2
2
years of professional experience

Work History

Guest Advocate

Target
05.2025 - 08.2025
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
  • Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.

CSR - Customer Service Representative

Mr Rooter Plumbing
08.2023 - 09.2024
  • Assisted management with listening to calls and entering customer information into phone system.
  • Assisted with dispatching technicians to jobs.
  • Handled phone payments, and check entry for records.
  • Handled customer service communication via text & social media.

Education

High School Diploma -

Homeschool
Tallahassee, FL
12-2025

Skills

  • Customer Service
  • Computer Operation
  • Typing
  • Payment processing
  • Interpersonal skills
  • Fast learner
  • Guest relations
  • Exceptional communication

Timeline

Guest Advocate

Target
05.2025 - 08.2025

CSR - Customer Service Representative

Mr Rooter Plumbing
08.2023 - 09.2024

High School Diploma -

Homeschool

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