La’Rashae Billips
Parma
Summary
Dynamic and dedicated professional with extensive experience in customer service at Raising Cane's Restaurants. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for cash handling accuracy and fostering team collaboration, contributing to a positive work environment and encouraging repeat business.
Overview
8
8
years of professional experience
Work History
Cashier
Raising Cane's Restaurants
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Shift Manager
Arbys Resturant
08.2017 - 06.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Education
Life Skills High School
N/A06.2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Professionalism and courtesy
- Product restocking
Timeline
Cashier
Raising Cane's Restaurants
06.2023 - Current
Shift Manager
Arbys Resturant
08.2017 - 06.2023
Life Skills High School
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