Dedicated, hardworking and driven to tackle various administrative tasks in fast-paced environments. Consistent team player committed to building cohesion across diverse groups. Known for maintaining calm and pleasant demeanor under extreme pressure. Professional and well-grounded office team member with superior clerical skills and expertise. Successful at satisfying work related tasks while meeting and exceeding business objectives.
Manage program budgets, expenditures, and resources. Ensure compliance with policies and regulations. Coordinate meetings and implement program initiatives. Track progress, prepare reports, and evaluate performance. Develop training materials and provide instruction. Collaborate with other departments. Prepare financial statements and reports. Lead team meetings and communicate updates. Develop and manage budgets. Coordinate professional development workshops. Analyze financial information and perform bank reconciliations. Process vendor invoices in a timely manner ensuring proper authorization was obtained prior to payment. Ensure compliance with applicable federal, state, local regulations and company policies regarding financial activities. Provide support in the development of annual budgets, forecasts and other long-term planning initiatives. Compile data for weekly cash flow projections as well as quarterly forecasting models. Create ad hoc reports using various software programs such as Microsoft Excel, Access or SQL Server.
Maintains records relating to administrative, financial, and human resources matters. Prepares expenditure and personnel documents; assists with budget reconciliations. Receives and submits facilities requests; coordinates the planned maintenance and acquisition of equipment and services from the IT and Facilities departments. Prepares and distributes communications and correspondence on behalf of others. Assists with contracts as required, gathering quotes, preparing documents, and obtaining signatures. Maintains diaries and schedules for others as necessary, including scheduling appointments, organizing meetings, and making travel arrangements. Assists with coordinating events; attends and assists at events as required. Maintains departmental inventory.
Utilized factors such as package shape and final destination to sort into correct bins for delivery. Offered support and advice to newer personnel to improve performance. Optimized area coverage by setting and adjusting effective schedules. Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted. Help customers fill out change of address forms and reports for lost or stolen mail. Operated mail processing equipment and manually sorted mail. Set goals and operating procedures that maximized employee effectiveness. Placed mail into appropriate PO boxes. Obtained signatures from recipients to release registered and special delivery parcels. Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
Assisted in training of new hires on organizational procedures, policies and sales techniques. Gathered information from clients to create solutions that achieved business needs and desires. Brought motivation and energy to sales floor, creating positive and fun atmosphere. Increased customer service feedback scores by delivering outstanding service to customers daily. Counted cash, made change and stored coupons to keep organized and balanced cash register drawer. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements. Maintained current store, product and promotional knowledge to drive consistent sales. Supported training and development of new staff on company policy, procedures and sales tactics. Executed re-merchandising of retail categories to meet shelf standards and maintain local corporate compliance.
Kept office records organized and supplies well-stocked for optimal team performance. Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members. Managed and anticipated clerical needs of company employees, including copying, faxing and file management. Assisted team members with special projects by coordinating records and resources to meet expected requirements. Created reports and other types of documentation, which often contained sensitive and confidential data. Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Administration