Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant High School Recruiter
Mount Carmel Academy
New Orleans, LA
09.1994 - 07.1998
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Answered questions from customers regarding products and services offered by the company.
Handled confidential documents in an organized fashion according to established protocol.
Developed and maintained filing systems for confidential documents and records.
Compiled data from various sources into organized reports for review by management team.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Managed office supplies inventory and placed orders when necessary.
Scheduled appointments between clients and customers and internal staff members.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Administrative Assistant Court of Appeals
United States 5th Circuit Court of Appeals
New Orleans, LA
12.1993 - 08.1994
Developed and maintained filing systems for confidential documents and records.
Compiled data from various sources into organized reports for review by management team.
Handled confidential documents in an organized fashion according to established protocol.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Proofread content for typo-free emails and documentation.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Administrative Assistant
Tyndall Air Force Base Elementary School
Panama City, FL
05.1992 - 04.1993
Greeted visitors and provided general information about the company.
Managed database systems containing customer contact information.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Updated contact lists regularly when changes occur in employee status or contact information.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Scheduled appointments between clients and customers and internal staff members.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Credit Counselor
Equifax Credit Information Services
Metairie, LA
08.1989 - 12.1992
Educated clients about the importance of monitoring their credit score regularly and taking proactive measures to protect it from identity theft or fraud.
Provided detailed credit counseling to clients, assessing their financial situation and providing advice on how to manage debt.
Advised clients on effective money management techniques such as creating a budget and setting aside funds for emergency expenses.
Responded promptly to inquiries from clients regarding matters related to their credit scores or financial circumstances.
Education
Some College (No Degree) - Medical Assisting
Delgado Community College
New Orleans, LA
Skills
Clerical Support
Workflow Optimization
Memo preparation
Meeting planning
Data Entry
Scheduling
Appointment Scheduling
Conference planning
Calendar Management
Database Management
Filing
Claims appeal procedures
Dedicated Team Player
Insurance eligibility verification
Certification
BLS certified
CPR certified
Timeline
Administrative Assistant High School Recruiter
Mount Carmel Academy
09.1994 - 07.1998
Administrative Assistant Court of Appeals
United States 5th Circuit Court of Appeals
12.1993 - 08.1994
Administrative Assistant
Tyndall Air Force Base Elementary School
05.1992 - 04.1993
Credit Counselor
Equifax Credit Information Services
08.1989 - 12.1992
Some College (No Degree) - Medical Assisting
Delgado Community College
BLS certified
CPR certified
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