Lareecea Love

Health care aid

• Provided assistance to patients with activities of daily living such as bathing, dressing, grooming and eating.
• Assisted in the implementation of care plans for individual patients under the direction of a registered nurse or physician.
• Administered medication and treatments as prescribed by medical staff.
• Assisted with rehabilitation exercises prescribed by physiotherapists or occupational therapists.
• Helped patients maintain their independence while providing support when needed.
• Performed basic nursing skills such as wound care, catheter care and ostomy management.
• Maintained a clean and safe environment for all patients according to health regulations standards.
• Responded quickly in emergency situations
• Helped residents walk with or without self-help devices.
• Assisted residents with bathing and dressing to promote personal hygiene.

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Created monthly reports for senior management summarizing operational performance metrics.
• Coached, mentored and trained team members in order to improve their job performance.
• Established processes to ensure efficient workflow throughout the organization.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Analyzed customer feedback data to develop action plans for improving services offered.
• Organized special events such as conferences or training sessions for employees.
• Exercised good judgment and decision-making in escalating concerns and resolving issues.
• Recruited and hired qualified candidates to fill open positions.

• Greeted customers and provided excellent customer service.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Provided drink suggestions to customers based on their preferences.
• Processed payments accurately and efficiently with POS system.
• Assisted in setting up the bar for service shift.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Cleansed glasses with sanitizing solution after each use.
• Resolved customer complaints in a professional manner.
• Organized storeroom inventory of supplies such as cups, napkins, straws.
• Adhered to state regulations regarding serving alcohol responsibly.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Developed good working relationships with fellow employees through effective communication.
• Checked identification cards for proof of age prior to serving alcohol beverages.
• Checked identification of guests to verify age requirements for alcohol purchase.
• Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
• Poured wine, beer and cocktails for patrons.
• Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
• Collected and organized daily till totals and tips.

• Worked effectively in fast-paced environments.
• Worked well in a team setting, providing support and guidance.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Strengthened communication skills through regular interactions with others.
• Delivered services to customer locations within specific timeframes.

• Opened new accounts and documented personal, demographic, and payment information in system.
• Negotiated pricing and payment terms with customers when possible to close deals.
• Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
• Provided information about available products and services, membership details, and purchase advantages.
• Educated customers on product and service benefits, explaining features and answering questions.
• Pitched products and services to potential customers, securing new deals and sales opportunities.
• Explained product prices and packages as well as answered questions and addressed concerns of customers.

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Answered customers' questions, recommended items, and recorded order information.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.