LaReina Ammons
Hancock Whitney Bank
Panama City,FL
37
years of professional experience
Detail-oriented and adaptable leader with extensive experience in fast-paced environments. Known for strong teamwork and customer service abilities, contributing to streamlined operations and enhanced service quality across diverse roles.
Work History
Lead CCA
29 Years 6 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Collection Teller
2 Years 2 Months- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Managed cash drawer, balancing funds and reconciling discrepancies daily.
- Assisted clients with account inquiries and provided exceptional customer service in the bank's most visited branch.
- Collaborated with team members to streamline transaction processes and reduce wait times.
- Processed wide variety of retail banking transactions for personal and commercial customers such as collecting Bank Drafts and US and Domestic Wires.
Night Manager
5 Years 6 Months- Supervised nightly operations to ensure compliance with health and safety standards.
- Trained staff on food preparation techniques and customer service excellence.
- Managed inventory levels, minimizing waste through efficient stock control practices.
- Implemented training programs improving team performance and service quality.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Processed customer orders quickly and accurately
- Cultivated strong relationships with vendors to ensure timely deliveries and inventory management for optimal guest experience.
Education
High School Diploma
- Total of 4 years as High School Softball team Catcher. 3 years as Varsity player
- Study of Arts - 4 years. Dual enrollment through high school with portfolio sent to Princeton University for review and grade Senior Year.
- 13 Years of school never missed a day of school
- Helped high school organize the beginning of the IB Program my Senior Year that is still in operation.
Banking School - Banking
Skills
Teamwork and collaboration
Customer service
Problem-solving
Multitasking Abilities
Assist customers with daily account questions and with opening new accounts.
Review loan documents for accuracy
Requesting financial information from customers to keep their files up to date.
Excel and Word programs
daily use
Organizational skills with saving and documenting loan files.
Pulling multiple reports for 5 loan officers and maintain the renewals and exceptions. (1 Mid-Market Lender
1 Commercial Lender
2 Business Bankers and 1 Wealth Management)
Timeline
Lead CCA
Hancock Whitney Bank
12.1996 - CurrentRead More
Collection Teller
Deposit Guaranty National Bank
08.1994 - 10.1996Read More
Night Manager
Corn Dog 7 Resturant
01.1989 - 07.1994Read More
Florida School of Banking
Banking School from Banking
Read More
Rutherford High School
High School Diploma
Read More