Lareina Solis
Round Rock
Summary
Motivated and dependable individual with a strong background in customer service and team leadership, complemented by ongoing education in radiologic technology. Former collegiate athlete with a proven track record of discipline, time management, and adaptability. Experienced in managing service operations in a fast-paced automotive environment and skilled in building positive customer relationships. Eager to bring a strong work ethic and commitment to excellence to a new opportunity in a dynamic, customer-focused setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Cashier
Home Depot
Georgetown
04.2025 - Current
- Conducted regular audits of cash registers to ensure accuracy and compliance with financial policies.
- Collaborated with other department heads to streamline operations and enhance interdepartmental communication.
- Facilitated team meetings to communicate targets, updates, and changes in store policies or procedures.
- Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
Cashier
Home Depot
Georgetown
01.2025 - 04.2025
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Collected payments and provided accurate change.
- Ensured compliance with all safety regulations within the store environment.
- Helped with purchases and signed customers up for rewards program.
- Scanned items and checked pricing on cash register for accuracy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Express Service Manager
Mac Haik - Dodge Chrysler Jeep Ram
Georgetown
09.2023 - 01.2025
- Forecasted department goals and objectives and enforced deadlines for quality service and speedy task completion.
- Led the recruitment and hiring process for new service department staff.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Handled customer complaints and resolved issues promptly to maintain positive relationships.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
Express Service Advisor
Mac Haik - Dodge Chrysler Jeep Ram
Georgetown
06.2023 - 09.2023
- Monitored customer satisfaction levels through surveys and feedback forms.
- Surpassed sales goals through implementation of successful marketing strategies.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collected deposits or payments and arranged for billing.
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
- Informed customers of any additional maintenance or repairs needed on their vehicles.
- Maintained accurate customer records, including contact information and vehicle history.
Crew Member
Trader Joe's
Castro Valley
01.2022 - 05.2023
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained cleanliness and organization of aisles, shelves, and storage areas.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Operated cash registers, handling cash, credit, and debit transactions accurately.
- Assisted customers with locating items and providing recommendations based on preferences.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
Associate of Applied Science - Radiologic Technologist R.T. (R)
Austin Community College
Austin, TX08-2026
Associate of Applied Science -
San Jose City College
San Jose, CA06-2023
High School Diploma -
Hayward High School
Hayward, CA06-2021
Skills
- Radiographic imaging
- Patient confidentiality
- Equipment maintenance
- Customer service
- Team leadership
- Conflict resolution
- Attention to detail
- Staff supervision
Certification
- CPR Certification - Basic Life Support (CPR and AED) Issued: Nov 2024 Expires: Nov 2026
Affiliations
- Austin Community College: Proud member of the TX SRT and attended the 2025 Conference in Dallas, TX.
- San Jose City College: Collegiate Athlete - Softball Team (2yr)
- Hayward High School: Biomedical Pathways Student, Youth Bridge Intern, Varsity Softball (4yr)
Timeline
Head Cashier
Home Depot
04.2025 - Current
Cashier
Home Depot
01.2025 - 04.2025
Express Service Manager
Mac Haik - Dodge Chrysler Jeep Ram
09.2023 - 01.2025
Express Service Advisor
Mac Haik - Dodge Chrysler Jeep Ram
06.2023 - 09.2023
Crew Member
Trader Joe's
01.2022 - 05.2023
Associate of Applied Science - Radiologic Technologist R.T. (R)
Austin Community College
Associate of Applied Science -
San Jose City College
High School Diploma -
Hayward High School