LaReina Woodham

Promoted eye health education by providing patients with informative materials on proper eyewear use, hygiene practices, and disease prevention strategies.

• Ensured continuity of care by collaborating closely with other team members on shared patients, promoting integrated approaches to their treatment plans.
• Provided hands-on training to new staff members on t proper use of ophthalmic equipment, ensuring consistent and accurate results within the practice.
• Demonstrated proficiency in electronic medical record systems for seamless access to vital patient information during examinations or consultations.
• Supported practice growth by fostering strong patient relationships through empathetic listening skills and personalized recommendations for eye care services.
• Contributed to the development of customized treatment plans through effective communication with physicians and other healthcare professionals.
• Maintained high standards of cleanliness and sterilization in exam rooms, safeguarding against infection and cross-contamination.
• Participated in ongoing professional development opportunities to remain current on industry advancements related to ophthalmic technology and best practices in eye care services delivery.
• Improved patient care by conducting thorough medical histories and performing accurate visual acuity tests.
• Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
• Triaged phone calls from patients and outside contacts and handled in order of importance.
• Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
• Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
• Used Lensometer to measure and record lens power of existing prescriptive spectacles.
• Applied eye medications and drops to dilate pupils in preparation for examinations.
• Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
• Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
• Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
• Identified issues during preliminary exam and addressed concerns with physician.
• Educated patients and relations on ocular health and safety, promoting good eye care.
• Cleaned or sterilized ophthalmic or surgical instruments.

• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
• Completed EKGs and other tests based on patient presentation in office.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Collected and documented patient medical information such as blood pressure and weight.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Completed point of sale opening and closing procedures.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Approved regular payroll submissions for employees.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
• Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
• Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Interacted well with customers to build connections and nurture relationships.