Larencetta Combs
Oklahoma City
Summary
Versatile Banquet Manager with over 20 years of proven experience in the service industry. Dedication to customer service experience and known for exceptional expertise in handling banquet services in hotel and restaurant environment. Highly skilled in overseeing banquet all activities to ensure delivery of quality services to patrons. Supervisory experience with a knack of motivating staff.
Overview
18
18
years of professional experience
Work History
Banquet Manager
Omni Hotels & Resorts
06.2021 - Current
- Delegated tasks to staff members to maximize production under tight deadlines.
- Enhanced banquet operations by streamlining communication between kitchen and service staff.
- Directed and managed banquet functions for 50-900-person event.
- Increased guest satisfaction by anticipating needs and providing exceptional service during events.
- Championed efforts in addressing customer complaints promptly thereby successfully salvaging relationships that led to repeat business opportunities.
Assistant Banq
Oklahoma City Convention Center
12.2021 - 05.2023
- Greeted guests in with friendliness and professionalism.
- Made Schedule for staff & for the Temp Service Staff with Budget in Mind.
- Prepared Captain's Reports,detailing the function and comments of the Host (on-site contact).
- Facilitated onboarding process for new hires, accelerating their integration into team.
- Maintained staff with over 100 server's,groups from 100-4000 people.
Banquet Server to Banquet Manager
Tower Hotel
10.2006 - 09.2018
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Interview,Hire and Train Employees to work as part of the Banquet Team.
Education
No Degree - Basic
Rose State College
Midwest City,OkSkills
- Leadership qualities
- Venue coordination
- Team management
- Staff leadership
- Staff training
- Schedule coordination
- Staff supervision
- Banquet setup
Timeline
Assistant Banq
Oklahoma City Convention Center
12.2021 - 05.2023
Banquet Manager
Omni Hotels & Resorts
06.2021 - Current
Banquet Server to Banquet Manager
Tower Hotel
10.2006 - 09.2018
No Degree - Basic
Rose State College
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