Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
10
10
years of professional experience
Work History
ADMIN
WILLOUGHBY INC.
03.2019 - Current
Answer phone calls, text, and emails to provide updates to all clients and schedule appointments.
Kitting Operater
Advics Manufacturing
06.2023 - 07.2024
Efficiently read and interpreted blueprints.
Fed raw materials into machines.
Provided on-the-job training to newly hired workers and team members.
Monitored and tracked warehouse inventory and ordered new materials to prevent shortages.
Assembled products according to changing daily work orders and specific customer needs.
Inspected products and machines to maintain quality and efficiency.
Made sure that products were produced on time and are of good quality.
Maintained organized work area by cleaning and removing hazards.
Examined incoming materials and compared to documentation for accuracy and quality.
GENERAL ASSEMBLY
KIA MOTORS
11.2022 - 06.2023
Apply bolts, screws, and accessories to make quality products to the customers.
Aligned components accurately to promote proper assembly.
Performed general housekeeping and cleaning tasks.
Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
General Sales Agent
AMERICAN INCOME LIFE INSURANCE
04.2021 - 11.2022
Sitting with clients to explain and enroll families is cost efficient programs.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Provided positive first impressions to welcome existing, new, and potential customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
MACHINE OPERATOR I
MEDLINE
06.2020 - 08.2021
I am responsible for ordering and prepping material, loading the machine with the material, and maintaining a clean and organized work environment.
Complied with company and OSHA safety rules and regulations.
Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Set up and ran machinery to produce exceptional products for industrial needs.
ASSEMBLY, QAULITY INSPECTOR
HYUNDAI MOBIS
05.2014 - 04.2019
Working on the assembly line making the bumpers for KIA motors using various tools including drills, rivet guns, and others to insert screws and bolts into proper locations.
Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.