LaRhonda Gulley
Gastonia ,NC
Summary
I am a highly-skilled, dedicated, and approachable professional with more than 5 years of experience in working with the public. I am seeking a position working with a wonderful company like yours to gain more valuable skills and potentially have room for advancement.
Overview
6
6
years of professional experience
Work History
Only1Bella Social Media Assistant (Part-time)
06.2022 - Current
- Assist owner with posting new items to her social media pages, update all new items to the computer, contact customers when needed about their orders.
Jazzy Jewels Customer Service
11.2018 - Current
- Purchase products for resale, prepare mailing labels, issue invoices for payment, responsible for making sure all packages are ready for delivery to post office, answer all emails and text messages from customers.
Assistant Manager
Circle K
Gastonia
08.2022 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Home Health Care Worker
BAYADA
Gastonia, NC
08.2022 - 01.2023
- Assisted patients with daily living activities, resulting in a higher quality of life.
- Managed medical emergencies effectively, applying CPR and first aid skills when necessary to ensure patient safety.
- Contributed to hospice patients'' comfort during end-of-life care through empathetic support and symptom management.
- Facilitated the recovery process for post-operative patients by administering wound care and monitoring vital signs.
- Provided essential support for clients with disabilities by assisting in adaptive equipment usage and performing transfers safely.
- Enhanced patient well-being by providing compassionate and attentive care.
- Performed light housekeeping duties to maintain a clean living space for clients, contributing to their overall wellness.
- Maintained a safe and clean home environment for patients, reducing fall risks and promoting overall health.
- Collaborated with family members and caregivers to provide a consistent and supportive care environment, enhancing client satisfaction.
- Helped maintain client hygiene through bathing, grooming, and dressing assistance, fostering dignity and self-esteem in daily routines.
Perryman Enterprises Flagger
04.2020 - 03.2022
- Maintain a consistent and unrelenting focus on safety throughout my assigned location, Lift, carry and place traffic cones in various locations, ensure the safety of the work zone, direct individuals around the construction sight on the road and on the construction site, Hold a Stop/ Slow paddle upright in conjunction with appropriate verbal and non-verbal communications with drivers., Make sure I followed company and state guidelines for effective, safe and well-managed work zones., drive company trucks as needed., Keep equipment in trucks well organized and in working order, arrive to work site on time wearing proper Personal Protective Equipment (PPE).
Education
Skills
Copywriting
Calendar management
Client Engagement
Online reputation monitoring
Email Marketing
Professionalism
Social media platforms
Social media expert
Brand Management
Mentoring and coaching
Audience outreach
Research
References
AVAILABLE UPON REQUEST
Timeline
Assistant Manager
Circle K
08.2022 - 08.2024
Home Health Care Worker
BAYADA
08.2022 - 01.2023
Only1Bella Social Media Assistant (Part-time)
06.2022 - Current
Perryman Enterprises Flagger
04.2020 - 03.2022
Jazzy Jewels Customer Service
11.2018 - Current