LaRhonda Malcolm
Greensboro,North Carolina
Summary
Adept at enhancing operational efficiency, demonstrated through meticulous specimen handling at LabCorp and fostering team performance at Wendy's Restaurant. Specializes in laboratory techniques and customer service, significantly improving lab inventory management and patient comfort. Proven track record in leadership and technical roles, ensuring high standards of accuracy and care.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Lab Assistant
LabCorp
05.2023 - Current
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
PCA
ComForCare
10.2017 - 05.2023
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Cashier
BP Gas Station Service
09.2014 - 11.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier Team Lead
Wendys Restaurant
10.2008 - 10.2017
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Forklift Operator
Cone Mills
06.2001 - 10.2008
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Education
Associate of Applied Science - Medical Assistant
Virginia College
Greensboro03.2017
Skills
- Laboratory techniques
- Specimen Processing
- Lab Inventory Management
- Order of draw
- Specimen handling
- Customer Service
- Work Ethic and Integrity
Certification
- Phlebotomy Technician Certification (PTC)
Timeline
Lab Assistant
LabCorp
05.2023 - Current
PCA
ComForCare
10.2017 - 05.2023
Cashier
BP Gas Station Service
09.2014 - 11.2017
Cashier Team Lead
Wendys Restaurant
10.2008 - 10.2017
Forklift Operator
Cone Mills
06.2001 - 10.2008
Associate of Applied Science - Medical Assistant
Virginia College
- Phlebotomy Technician Certification (PTC)
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