Summary
Overview
Work History
Education
Skills
Presidents Club
Timeline
Generic

LaRhonda Morrison

Forsyth,MO

Summary

Dynamic marketing professional with a proven track record at Hilton Grand Vacations, adept in customer service and problem-solving. Excelled in fast-paced environments, enhancing guest experiences and streamlining processes. Skilled in teamwork, collaboration, and computer skills, with a strong ability to adapt and learn quickly. Achieved significant improvements in efficiency and guest satisfaction. Have been the top in my industry for many years with achievements such as Top Representative at Presidents Club.

Overview

10
10
years of professional experience

Work History

HGV Inhouse Marketing

Hilton Grand Vacations
04.2022 - Current
  • Book guests for ownership updates.
  • Call guests pre-arrival and book them for ownership updates.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.


Bluegreen Resorts Inhouse Marketing

Bluegreen Resorts
08.2018 - 03.2022
  • Precall Owners and book them for ownership review.
  • Book owners at desk for ownership review.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Trained in the lead program to become management.
  • Helped train coworkers on pitches and closing tools.

VME OPC

Wyndham Vacation Ownership
01.2018 - 08.2018
  • Worked with guests to give them gifts to do a presentation of Wyndham product.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Save on Branson Welcome Center

Save on Branson
04.2015 - 12.2017
  • Called potential Branson guests and sold them vacation packages.
  • Flipped non tour vacation packages into tour packages.
  • Checked in coworkers vacation packages.
  • Streamlined visitor check-in process for increased efficiency and reduced wait times.
  • Handled cash transactions accurately during busy periods when selling tickets at the front desk.
  • Enhanced guest experience by providing personalized information and assistance on local attractions and services.

Education

Associates of Accounting - Accounting

Everest College
Springfield, MO

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Multitasking

Presidents Club

Was a top performer in 2022 with Bluegreen Resorts.

Timeline

HGV Inhouse Marketing

Hilton Grand Vacations
04.2022 - Current

Bluegreen Resorts Inhouse Marketing

Bluegreen Resorts
08.2018 - 03.2022

VME OPC

Wyndham Vacation Ownership
01.2018 - 08.2018

Save on Branson Welcome Center

Save on Branson
04.2015 - 12.2017

Associates of Accounting - Accounting

Everest College

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LaRhonda Morrison