Larian Simms
Charlotte,NC
Summary
- Knowledgeable salesman skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales .Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
10
10
years of professional experience
Work History
Car Rental Agent
EASI RENT
11.2022 - 01.2024
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Enhanced company revenue by upselling additional services and insurance packages to clients.
- Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
- Processed payments accurately using various payment methods like cash credit cards checks ensuring hassle-free transactions for customers.
- Managed customer queries efficiently via phone calls or emails, resulting in prompt issue resolution and satisfied clientele.
- Assisted in resolving conflicts or issues between customers and staff, fostering a positive work environment.
- Continuously met or exceeded sales targets through effective communication and relationship building with clients.
- Streamlined the rental process with efficient use of car rental software programs and tools.
Car Rental Agent
Hertz Car Rental
10.2018 - 11.2022
- Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
- Managed customer queries efficiently via phone calls or emails, resulting in prompt issue resolution and satisfied clientele.
- Improved customer satisfaction by providing exceptional service and addressing client concerns promptly.
- Continuously met or exceeded sales targets through effective communication and relationship building with clients.
- Trained new employees on company policies, software usage, sales techniques, and customer service best practices.
- Proactively communicated with clients regarding upcoming reservations or changes in vehicle availability to avoid any inconvenience or dissatisfaction later on.
- Educated customers on rental policies, procedures, and fees while maintaining excellent customer relations.
- Coordinated closely with other departments such as maintenance cleaning teams optimize vehicle turnover times enhance overall client experience.
- Maintained clean and inviting office spaces, contributing to a professional image for the company.
- Collaborated with team members to ensure seamless coordination of daily tasks, resulting in an organized and efficient workplace.
- Developed loyal clientele base through consistent follow-up and personalized service offerings.
- Streamlined the rental process with efficient use of car rental software programs and tools.
- Assisted in resolving conflicts or issues between customers and staff, fostering a positive work environment.
- Processed payments accurately using various payment methods like cash credit cards checks ensuring hassle-free transactions for customers.
Insurance Agent
Direct Auto
07.2020 - 12.2020
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
Car Detailer
Enterprise Rent-A-Car
09.2016 - 08.2018
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Provided exceptional customer service and addressed customer inquiries.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
Package Handler
UPS
06.2014 - 09.2016
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- More than 100 packages
Education
TRADE - Electrician
Brightwood College - Las Vegas
Las Vegas, NV11.2019
High School Diploma -
Vance High School
Charlotte, NC08.2010
Skills
- Rental Agreement
- Rental Market
- Rental Transactions
- Maintenance Management
- Lease Management
- Reservations
- Property Inspection
- Prospecting
- Lease negotiation
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Cleaning and sanitizing
- Problem-solving abilities
- Attention to Detail
- Time Management
- Multitasking
- Team Collaboration
- Organizational Skills
- Excellent Communication
- Reliability
- Multitasking Abilities
Timeline
Car Rental Agent
EASI RENT
11.2022 - 01.2024
Insurance Agent
Direct Auto
07.2020 - 12.2020
Car Rental Agent
Hertz Car Rental
10.2018 - 11.2022
Car Detailer
Enterprise Rent-A-Car
09.2016 - 08.2018
Package Handler
UPS
06.2014 - 09.2016
TRADE - Electrician
Brightwood College - Las Vegas
High School Diploma -
Vance High School
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