Lariana Perez
Syracuse,NY
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Dewitt Bagelry
Dewitt, NY
08.2000 - 01.2003
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Ensured compliance with all safety regulations throughout the store premises.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Education
High School Diploma -
Thomas J.Corcoran
Syracuse, NY06-1999
Certificate -
Onondaga,Cortland, Madison BOCES
Liverpool, NYSkills
- Records Management
- Loss Prevention
- Stock management
- Department Oversight
- Store Organization
- Operations Oversight
- Flexible Schedule
- Mentoring and Coaching
- Customer Service and Engagement
- Assignment Delegation
- Inventory counting
- Budgeting and cost control
- Staff Supervision
- Staff Scheduling
Timeline
Assistant Store Manager
Dewitt Bagelry
08.2000 - 01.2003
High School Diploma -
Thomas J.Corcoran
Certificate -
Onondaga,Cortland, Madison BOCES