Larie Shanks
Las Vegas,Nevada
Summary
Experienced and reliable Administrative Assistant offering comprehensive customer service, administrative support, and consistent surpassing of employer/client expectations. Skilled in project organization and completion, both independently and as a team member.
Overview
26
26
years of professional experience
Work History
Administrative Assistant II
State of Nevada Division Welfare and Supportive Services
2024.10 - Current
- Completing monthly Staffing reports, Updating office phone list monthly, Submitting NPD-45 and RTF (request to fill vacant position) forms as staff resign, relocate, or terminate from State of NV, Direct all Office Manager calls and or take messages as applicable, Organize and schedule all appointments for visitors (Union, Voya etc) to the office, Complete office equipment audits and request maintenance as needed, Auditing of all office equipment as needed.
Administrative Assistant III/ Manager Assistant
State of Nevada Division Welfare and Supportive Services
2021.08 - 2022.02
- Completing monthly Staffing reports, Language line reports, and DMV reports, Updating office phone list monthly, Submitting NPD-45 and RTF (request to fill vacant position) forms as staff resign, relocate or terminate from State of NV, Complete monthly supply orders for office and audit supply rooms, Direct all Office Manager calls and or take messages as applicable, Organize and schedule all appointments for visitors to the office, Complete office equipment audits and request maintenance as needed, Auditing of all office equipment as needed, Ordering of all DWSS applications as needed, Organizing and managing office calendar's
Administrative Assistant II
State of Nevada Division Welfare and Supportive Services
2012.10 - 2021.08
- Supervising 12-13 agents, Completing agent evaluations, Documenting/Tracking each agent PTO (paid time off), Submitting payroll for each agent, Completing Governor webmail's on assigned days, Researching and documenting incoming SNAP/TANF/FMC applications, Completing all Voters registration forms and submitting them to Election Dept., Lead Mentor, Develop and present training seminars for all incoming trainees, Create training files and presentation materials, Mentoring and documenting progress for all new hires/trainees, Report to trainee supervisors providing updates in training progress and approving release of trainee status.
Office Manager/Clerical
Quantum Collections dba NV Credico
1998.08 - 2010.07
- Responsible for all consumer dispute reports for three major credit reporting agencies, Processed all incoming and outgoing mail, Completed Chapter.7,11, and 13 bankruptcies before closing adverse debt collections, Scanned all media for new clients, Maintained databases for all new client's media and forwarded to collectors, Switchboard operator multi-line telephone (10) and Cashier, Balanced all month end reports for Collectors and Supervisors.
Education
Diploma -
Rancho High School
01.1996
Skills
- Data Entry
- Filing
- Microsoft Word
- PowerPoint
- Excel
- Outlook
- Spreadsheets
- NEATS
- Oasis
- Nomads
- Amps
- EBT
- SAMS Portal
- Avaya phone system
- Switchboard Multi-line telephone
- 10key by touch
- 45wpm
Timeline
Administrative Assistant II
State of Nevada Division Welfare and Supportive Services
2024.10 - Current
Administrative Assistant III/ Manager Assistant
State of Nevada Division Welfare and Supportive Services
2021.08 - 2022.02
Administrative Assistant II
State of Nevada Division Welfare and Supportive Services
2012.10 - 2021.08
Office Manager/Clerical
Quantum Collections dba NV Credico
1998.08 - 2010.07
Diploma -
Rancho High School
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