Dynamic Office Administrator with a proven track record at Hoffpauir Law Firm, enhancing customer satisfaction and streamlining operations. Skilled in office administration and customer engagement, adept at fostering professional relationships and efficiently managing resources. Demonstrated ability to adapt and excel, significantly improving document accuracy and organizational efficiency.
Overview
9
9
years of professional experience
Work History
Office Administrator
Hoffpauir Law Firm
01.2022 - Current
Interacted with customers by phone, email, or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Edited documents to improve accuracy of language, flow, and readability.
Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Monitored and oversaw general cleaning of office in line with company cleanliness standards.
Enhanced client satisfaction by efficiently managing and organizing title documents for real estate transactions.
Collaborated closely with escrow officers to ensure timely closings on properties, resulting in improved customer experience.
Aided smooth title transfers by coordinating with surveyors, appraisers, and other professionals to address any discrepancies or concerns effectively.
Stay at Home Mom
N/A
12.2017 - 01.2022
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Physical Therapy Technician
Advanced Therapy Solutions
08.2015 - 12.2017
Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
Prepared patients to meet with physical therapists.
Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.
Monitored patient safety during treatments by diligently observing their movements and adjusting equipment settings accordingly.
Assisted with reception duties like scheduling patients and completing follow up calls.
Prepared for sessions by setting up patient treatment areas and equipment.
Maintained cleanliness and sanitation of clinic or treatment environment.
Monitored patient progress and reported changes to physical therapist.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
Educated patients and families on exercises and proper body mechanics.
Checked physical therapy supplies, assisting with ordering and restocking.
Junior Associate at Jákó And Partners Law Firm (previously: Holczer, Jákó, Boross Law Firm)Junior Associate at Jákó And Partners Law Firm (previously: Holczer, Jákó, Boross Law Firm)