LARISSA DE PIERI MIRICA MELO
Humble
Summary
Strategic and results-driven Supply Chain professional with over 17 years of experience in the oil & gas and transportation industries. Expert in logistics operations, ERP system integrations (SAP, JD Edwards), and continuous process improvement. Proven track record of delivering cost savings, including a 36% reduction in high-cost truck route freight. Skilled in stakeholder engagement, cross-functional collaboration, and managing change initiatives across global teams. Fluent in English and Portuguese; advanced in Spanish. Proficient in Microsoft Office Suite. Recognized for analytical thinking, problem-solving, and driving operational excellence.
Overview
16
16
years of professional experience
Work History
Supply Chain Advisor – Logistics & Customer Service
KPMG Canada/US
11.2023 - Current
- Captured and analyzed existing business processes to facilitate ERP migration and uncover potential enhancement opportunities
- Acting as the primary point of contact in between the ERP migration and Proxxima Phase 1 change management, through communication and stakeholder engagement
- Assisting in cutover plan to support the transition to the new GCS organizational model
- Managed customer and material master data tasks, as well as OTC process, enabling early sales to IOL and ensuring seamless system integration and product delivery
- Leveraged trucking RFQ from brokers to ExxonMobil contracted carriers as a logistics process optimization effort, reducing delayed shipments and carrier no-shows, as well as cutting bulk freight costs by ~26%
- Supported on-site logistics coordination, including material receiving and outbound goods issue; filled in as on-site coordinator when needed
- Collaborated with ExxonMobil and Materia stakeholders to integrate logistics operations, align on ISO container planning, and streamline export supply network from the Americas to Europe
- Overseeing SAP OTC setup and JDE data preparation for GEMS, ensuring data accuracy and operational readiness
- Standardized Proxxima OTC processes, ran control reports, and reconciled third-party inventory to support scalable business growth
Safety and Compliance Associate
Pulido Transport
07.2022 - Current
- Actively recruited, interviewed, and successfully onboarded new drivers
- Provided comprehensive training to drivers, coordinated verbal warnings and write-ups
- Ensured strict compliance with DOT, FMCSA, PHMSA, and OSHA regulations
- Maintained and improved policies, procedures, manuals, and permits
- Investigated incidents and wrote reports with preventive recommendations
- Led weekly safety meetings with leadership to address safety initiatives
- Collaborated with Operations and Dispatch on compliance and facilitated random drug testing
- Demonstrated flexibility in dynamic work environment
Administrative Support Associate
Langer Transport
11.2022 - 05.2023
- Served as a liaison between Operations and Safety departments
- Organized documents and coordinated maintenance services
- Maintained office inventory and managed supplier relationships
- Compiled spreadsheets and reports for management
- Supported team with calendar organization and daily admin tasks
Customer Service
Langer Transport
01.2021 - 05.2022
- Handled high-volume calls and resolved customer concerns
- Built and maintained client relationships for business growth
- Resolved complaints and ensured customer satisfaction
Overland Transportation Coordinator
ExxonMobil
11.2018 - 12.2020
- Managed overland logistics for U.S
- Liquid product distribution
- Saved $500K/year by correcting invoice payment processes
- Led logistics improvement and cost reduction strategies
- Boosted on-time delivery from 93.8% to 98.4% with carrier stewardship
- Reduced bulk trucking costs by 18.5%, saving up to $1.1M annually
- Resolved improper third-party fees, saving $90K
- Worked closely with Sales Reps to resolve logistics and billing issues
DAS Supply Chain L&D Systems Business Process Expert
ExxonMobil
06.2018 - 10.2018
- Managed logistics issues across Truck, Marine, and Warehousing
- Promoted best practices and facilitated business testing
- Interfaced with EMIT to enhance system performance
Supply Chain Analyst, Special Assignment
ExxonMobil
02.2018 - 05.2018
- Conducted Cold Eyes Review of trucking desk operations
- Redefined stakeholder responsibilities across teams
- Identified and addressed 51 improvement opportunities
Supply Chain Analyst / US Truck Specialist / SAP TM Power User
ExxonMobil
04.2012 - 06.2017
- Tested SAP TM integrations for logistics and invoicing
- Created training materials and ensured regional compliance
- Led resolution efforts during supply disruptions
- Defined logistics metrics and handled customer complaints
- Coordinated returns and replacements
US Customer Service Professional
ExxonMobil
12.2008 - 02.2012
- Managed logistics and invoicing inquiries (Truck/Railcar)
- Resolved complaints and maintained customer relationships
- Collaborated daily with internal partners
Education
Postgraduate degree - International Business
UC Berkeley Extension
Berkeley, CA01.2007
Postgraduate degree - Business Administration
Centro Europeu
01.2006
Bachelor's degree - International Relations
Faculdades Integradas Curitiba
01.2005
Skills
- Supplier relationship management
- Supply chain optimization
- ERP systems
- Transportation management
- Sourcing expertise
- Cost reduction initiatives
- Teamwork and collaboration
- Problem-solving
- Continuous improvement
- Time management
- Attention to detail
- Adaptability and flexibility
Timeline
Supply Chain Advisor – Logistics & Customer Service
KPMG Canada/US
11.2023 - Current
Administrative Support Associate
Langer Transport
11.2022 - 05.2023
Safety and Compliance Associate
Pulido Transport
07.2022 - Current
Customer Service
Langer Transport
01.2021 - 05.2022
Overland Transportation Coordinator
ExxonMobil
11.2018 - 12.2020
DAS Supply Chain L&D Systems Business Process Expert
ExxonMobil
06.2018 - 10.2018
Supply Chain Analyst, Special Assignment
ExxonMobil
02.2018 - 05.2018
Supply Chain Analyst / US Truck Specialist / SAP TM Power User
ExxonMobil
04.2012 - 06.2017
US Customer Service Professional
ExxonMobil
12.2008 - 02.2012
Postgraduate degree - Business Administration
Centro Europeu
Bachelor's degree - International Relations
Faculdades Integradas Curitiba
Postgraduate degree - International Business
UC Berkeley Extension
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