Larina Jacobs
Mesa,AZ
Summary
High-performing, strategic-thinking professional with several years of healthcare experience. Highly skilled at team building, project management, effective leadership and maximizing efficiencies. Dedicated and loyal professional looking for a new challenge to provide enhanced employer benefit while expanding knowledge and skill set.
Overview
25
25
years of professional experience
Work History
Practice Manager II
Tri-City Cardiology
Mesa, AZ
12.2014 - Current
- Manage multiple offices and ancillary departments within Maricopa County
- Successful day to day operations of multiple offices and service lines
- Manage 85+ employees including remote staff across 8 office locations
- Operational management of Echocardiography, Mobile Ultrasound, Cardiac Monitoring, Vein Center, Covid Screeners, Medical Scribes and Pre-Visit Chart Review programs.
- Participated in strategic planning initiatives aimed at developing long-term goals for the practice's growth and success.
- Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
- EHR Administration; new hire and physician trainer and EHR committee member
- OSHA Compliance Officer
- Co-Management of Health and Wellness Program
- Recruiting practices including Job Fairs, Virtual Hiring events, Vetting, Screening, Interviewing, and Extern host site for Echo, MA, MAA and CNA programs
- Payroll, Supply Inventory and Vendor selection
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Interviewing, hiring, training, staff development, performance evaluation, coaching, discipline, termination and employee recognition
- Facilitated implementation of new technology systems into existing workflows in order to improve operational efficiency.
- LEAN process improvement practices including SWOT analysis and DMAIC
- Consulted with clinicians to develop business strategy.
Associate Director
Integrated Health Management Services
Phoenix, AZ
01.2008 - 11.2014
- Managed multiple office locations in Arizona, California, Nevada, and Colorado
- Effectively managed engagements for multiple hospital client facilities
- Managed 50+ employees across 4 states
- Experience managing remote staff
- Developed innovative methods to promoted enhanced productivity, performance and staff morale
- Enhanced data integrity and reporting ability with software development initiatives – Super User
- Managed and coordinated staffing and schedules as necessitated by referral volumes and client needs
- Assisted in resolving and satisfying client requests and internal operations issues
- Strategically planned methods to achieve operations goals and benchmarks
- Conducted detailed quality audits
- Project management for new out of state office locations
- Standard operating procedure development
- Responsible for Recruiting, Coaching, Performance Evaluations, and Employment Separations
- Skillfully developed processes specific to behavioral health clients that maximized Medicaid enrollment for SMI population
- Maintained Medicaid Eligibility Programs knowledge for 4 states as well as Healthcare Reform practices to ensure optimal patient program enrollment.
Lead Communications Specialist
Donor Network of Arizona
Phoenix, AZ
03.2004 - 12.2007
- Assisted with design elements, development and implementation of new software program – Super User
- Developed departmental quality specifications for performance enhancements
- Developed new training programs and performance initiatives
- Conducted new hire and ongoing job training
- Restructured staffing model
- Received, screened and triaged hospital and agency calls for potential donor suitability.
Clinical Supervisor
St Joseph’s Hospital and Medical Center – Barrow Neurology Group
Phoenix, AZ
09.1998 - 01.2004
- Established operational standards and processes for maximized efficiency
- Supervised 20+ employees
- Clinical operations included chemotherapy infusion, anti-coagulation, clinical support, and pharmaceutical services
- Collaborated and implemented office restructure
- Developed solutions for patient and employee related issues
- Assisted with EMR system training and implementation, EMR Super User
- Implemented processes to successfully resolve medical record back log
- Procedure scheduling and authorizations
- ROI processing and scanning
- Registration, cash handling, scheduling
- Anti-coagulation and rooming medical assistant
- Conducted performance evaluations
- Provided clinical updates at case management and physician meetings
- Positions held in front office, medical records, clinical support and clinical supervisor.
Education
Master of Business Administration - Healthcare Management
Western Governors University
04.2023
Bachelor of Science - Exercise Science and Physical Education
Arizona State University
05.1998
Skills
- Effective Communication
- Process Improvement competency
- Multi-tasking and follow through
- Strategic planning capability
- Critical thinking
- Staff training and development
- Personal and professional integrity
- Accomplished leader
- LEAN practices
Accomplishments
- Growth Pillar Award Recipient, 2021
- AZMGMA member
- OSHA Compliance Officer
- Bachelor of Science Outstanding Senior 1998
Computer Software
- Microsoft Office Products including Word, Excel, Outlook, PowerPoint, Teams and Sharepoint
- EHR experience with NextGen, EPIC, Meditech, Cerner, MS4, Powerchart & Allscripts
- Other software programs, Ultralinq, Preventice, Dragon, WebEx, E-Vigils, Proprietary eligibility, and donor program software, MultiView, OTECH, & Instamed
- Payroll systems: UKG, Paychex, ADP, & Paycom
Timeline
Practice Manager II
Tri-City Cardiology
12.2014 - Current
Associate Director
Integrated Health Management Services
01.2008 - 11.2014
Lead Communications Specialist
Donor Network of Arizona
03.2004 - 12.2007
Clinical Supervisor
St Joseph’s Hospital and Medical Center – Barrow Neurology Group
09.1998 - 01.2004
Master of Business Administration - Healthcare Management
Western Governors University
Bachelor of Science - Exercise Science and Physical Education
Arizona State University
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