Works and covers three DHS Primary Care ACN Clinics to provide the assessment and intervention needed for our patient population.
Helps provide tangible support to address social and behavioral determinants of health such as housing, food security, transportation security and benefits advocacy for active empaneled patients including but not limited to those under the Drug Medi-Cal waiver program.
Makes referrals to social welfare programs, mental health, and community resources beneficial to the patient.
Coordinates with external and internal agencies (e.g., L.A. Care, and Health Net) to provide services or equipment (e.g., durable medical equipment, transportation,
home health services, dialysis, and self-administered medications) as ordered by the medical provider and according to approved workflows.
Human Service Aid
Department Of Children And Family Services
03.2007 - 09.2020
Monitored and documented court ordered visitations between child and parents.
Supported professional staff on site visitations, in depth investigations and assessments to provide additional observation and reports.
Informed and provided information to parent, family, attorneys, and other individuals and agencies when specific events occur relating to hearings, appearances in court, placements, medical or psychiatric hospitalization and discharge.
Testified in court regarding interaction with client including observations.
Intermediate Clerk
Department Of Public Social Services
03.2005 - 03.2007
Processed documents according to a predetermined but specialized procedure for such purposes and formulating property descriptions, and recording and indexing court papers, transcripts, and legal process.
Answered questions and provided information to the public concerning such matters as regulation, procedures, and the preparation and filing of legal forms, applications, and permit requests; acts as special receptionist or counter clerk.
HR Finance Analyst
Five Star Medical Office & Supply
05.2001 - 09.2004
Supported administration by doing research, analysis and making recommendations to line managers for the solutions of problems such as organization, allocation of funds, workload, or programs.
Analyzed and made referrals to managers for the solutions of problems such as organization, utilization of personnel allocation of funds, workload, and workload fluctuation.
Performed professional analytical and technical work in the formulation and administration of department or division budgets, development, and management of grants and contracts, management of department level procurement, or coordination of personnel functions.
Responded to complaints and requested for information; interprets and applies policies and procedures; adjudicates complaints.
Provided exceptional customer service to those contacted in the course of work.
Education
Associate of Arts - Accounting
Los Angeles City College
Los Angeles, CA
05.1993
Bachelor of Arts - Liberal Arts in Elementary Education
Kuibyshev State of Institute of Education
Russia
05.1985
Bachelor of Science - Science in Psychology
Yerevan State University
Armenia
05.1982
Skills
Fluent reading, writing, and speaking in Armenian and English Fluent speaking Russian
Certified Live Scan technician with the Department of Children and Family Services
Proficient in CWS/CMS, Leader, other software used in LA County
Proficient on Windows, Macintosh, and DOS operating systems
Proficient on various software programs including MS Office (Excel, Word, PowerPoint, Access Power Chart, Orchid)
References
References.
Current supervisor: Carol Chung 818-627-4755
Previous supervisor: Nicole Nunez 323-697-1907
Senior Physician: Artur Ohannessian 818-627-3050
Timeline
Medical Case Worker II
Los Angeles County Department Of Health Services
01.2020 - Current
Human Service Aid
Department Of Children And Family Services
03.2007 - 09.2020
Intermediate Clerk
Department Of Public Social Services
03.2005 - 03.2007
HR Finance Analyst
Five Star Medical Office & Supply
05.2001 - 09.2004
Associate of Arts - Accounting
Los Angeles City College
Bachelor of Arts - Liberal Arts in Elementary Education
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