Larissa Adih
Tampa,United States
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
CTG
06.2022 - 01.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Handled day-to-day customer contact via phones, faxes and emails.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Set up orientations and initial training for new employees.
- Improved productivity initiatives while coordinating itineraries and scheduling appointments.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Assigned work activities for staff related to employment, compensation, labor relations and employee relations.
Human Resources Assistant
Wipro Technologies
01.2022 - 05.2022
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Converted employee status from temporary to permanent.
- Compiled employee records from individual departments to maintain central files.
Human Resources Assistant
Awusa International
10.2018 - 12.2021
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
- Evaluated training program success and presented strategic improvement recommendations to upper management.
Education
Human Resource - Human Resources Management
University of Buea
Buea Southwest 09.2018
Skills
- Computer Literacy
- Human Resources Support
- Corporate Compliance
- Administrative Support
- Strong Multitasking Skills
- CRM Workflow Development
- Time Management
- Recruiting and Hiring
- Verification of I-9
Certification
ITIL
Timeline
Human Resources Assistant
CTG
06.2022 - 01.2023
Human Resources Assistant
Wipro Technologies
01.2022 - 05.2022
Human Resources Assistant
Awusa International
10.2018 - 12.2021
Human Resource - Human Resources Management
University of Buea
ITIL
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