Larissa Beverly
Warsaw,IN
Summary
Offering strong communication and interpersonal skills, eager to learn and develop in customer-focused environment. Brings understanding of customer service fundamentals and ability to quickly grasp new systems and procedures. Ready to use and develop problem-solving and communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Liaison
Joe's Kids
10.2025 - Current
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Utilized office software to manage schedules, update databases, and track visitor logs.
- Assisted in maintaining cleanliness and organization of front desk area to improve client experience.
- Scheduled, coordinated and confirmed appointments.
- Collected fees, and payments.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
Paraprofessional
Jefferson Elementary School
09.2023 - 10.2025
- Supported teachers in classroom management and instructional activities.
- Assisted students with individualized learning plans and academic support.
- Collaborated with educational staff to develop engaging lesson plans.
- Monitored student behavior and provided constructive feedback for improvement.
- Implemented strategies to enhance student participation and engagement in class activities.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
CNA Student
Mason Health and Rehabilitation
02.2023 - 06.2023
- Assisted patients with daily living activities, ensuring comfort and safety in a rehabilitation setting.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Documented patient progress accurately in electronic health records, maintaining confidentiality and compliance.
- Collaborated with interdisciplinary teams to develop personalized care plans for patients.
- Advocated for patient needs by addressing concerns promptly and effectively within the care team.
- Maintained a clean and safe environment, reducing the risk of infection and falls.
Education
High School Diploma -
Indiana Connections Career Academy
Indianapolis, IN06-2022
Skills
- Spreadsheet tracking
- Customer service
- Problem-solving
- Time management
- Multitasking and organization
- CRM software
- Money handling
- Verbal and written communication
- Microsoft Excel
- Computer proficiency
- Data entry
- Medical terminology
Certification
CPR
HIPPA
First Aid
Timeline
Customer Service Liaison
Joe's Kids
10.2025 - Current
Paraprofessional
Jefferson Elementary School
09.2023 - 10.2025
CNA Student
Mason Health and Rehabilitation
02.2023 - 06.2023
High School Diploma -
Indiana Connections Career Academy