Larissa Braun R.N. B.S.N.
Madison,WI
Summary
Adept at managing high-stress situations and enhancing patient satisfaction, I leverage my strong critical thinking and clear communication skills at Mayo Clinic. As a Telephone Triage Registered Nurse, I improve patient care through compassionate triage, patient education, and effective triage call handling. I demonstrate my commitment as a person of integrity and wealth of knowledge as an experienced RN daily.
Overview
19
19
years of professional experience
Work History
Telephone Triage Registered Nurse
Mayo Clinic
12.2019 - Current
- Efficient in triage call handling through effective communication and active listening skills.
- Enhances patient satisfaction by providing compassionate, holistic nursing care that addresses physical, educational, and emotional needs.
- Counsels patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Manages high-stress situations calmly, providing reassurance to distressed callers while gathering pertinent information.
- Relay triage information and facilitate communication between provider and patient concerning patient disposition.
- Fosters a positive work environment within the telephone triage nursing team as a Triage RN Wellness Committee member, promoting open communication, wellness education, and collaboration among colleagues.
- Ensures patient safety by adhering to strict confidentiality protocols while handling sensitive medical information.
- Contribute to team success by training new RN's on best practices in telephone triage nursing.
Orthopedics Registered Nurse
Mayo Clinic
01.2017 - 12.2019
- Led Total Shoulder, Total Hip, and Total Knee replacement educational classes for patients and family members to attend prior to surgery. Collaborated with Surgeons, PT/OT, and Social Services.
- Acted as the RN lead for a Mayo Clinic initiative working to prevent re-admissions of Total Knee and Total Hip patients. Collaborated with providers, PT, Nursing Homes, Social Services, patients, and family members.
- RN phone triage for orthopedic and podiatry patients
- Nurse Visits with patients as scheduled.
Pain Clinic RN
Mayo Clinic
05.2011 - 01.2017
- Phone triage to provide education, assessment, and provider advice as appropriate.
- Educated patients on discharge education and non-pharmacological methods of pain relief, promoting increased comfort levels at home.
- Maintained a safe environment for patients, staff, and visitors by adhering to infection control protocols while assisting MD's in sterile procedures.
Medical Surgical Staff Registered Nurse
Mayo Clinic
06.2006 - 01.2017
- Charge Nurse and Staff RN on this fast-paced floor, utilizing excellent critical thinking skills daily.
- Administered chemotherapy, medications, treatments, and blood products safely following established protocols while closely monitoring patients for any adverse reactions or complications.
- Provided wound care management for a diverse range of surgical incisions, pressure ulcers, or other wounds requiring skilled interventions or a Wound Vac.
- Demonstrated strong critical thinking skills in recognizing and reporting changes in patients conditions promptly, initiating appropriate interventions or escalating concerns to physicians as needed.
- Served as a preceptor to new staff members, guiding them through orientation processes and offering mentorship during their transition into the medical-surgical unit.
- Educated patients and their families on disease processes, treatment options, and self-care techniques for optimal recovery outcomes.
- Utilized EPIC and Pyxis to document data related to patient care such as medications, interventions and patient responses.
Education
Bachelor of Science - Nursing
Viterbo University
La Crosse, WIAssociate of Arts - Nursing
Inver Hills Community College
Inver Grove Heights, MNSkills
- Person of Integrity
- Strong Critical Thinking Skills
- Positive Team Member
- Clear Communication Skills
- Experienced in Phone Triage
Timeline
Telephone Triage Registered Nurse
Mayo Clinic
12.2019 - Current
Orthopedics Registered Nurse
Mayo Clinic
01.2017 - 12.2019
Pain Clinic RN
Mayo Clinic
05.2011 - 01.2017
Medical Surgical Staff Registered Nurse
Mayo Clinic
06.2006 - 01.2017
Bachelor of Science - Nursing
Viterbo University
Associate of Arts - Nursing
Inver Hills Community College
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