Larissa Camacho
Webster
Summary
Diligent Patient Account Representative with strong background in medical office administration. Successfully managed patient appointments, medical records, and front-desk operations, ensuring smooth workflow and patient satisfaction. Demonstrated ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support.
Overview
7
7
years of professional experience
Work History
Patient Account Representative
Langley Health
01.2023 - Current
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Processed insurance claims and verified patient eligibility to ensure accurate billing procedures.
- Trained new staff on office protocols and software systems, fostering a collaborative work environment.
- Coordinated effective communication between patients and healthcare providers, improving overall service quality.
- Maintained medical records in compliance with privacy regulations, ensuring confidentiality and accuracy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Executive Assistant
Clark Clinic
04.2020 - 01.2023
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Attend meetings to record minutes.
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- File and retrieve corporate documents, records, and reports.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- Provide clerical support to other departments.
- Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
- Provide credentials for providers with insurances
Receptionist
Clark Clinic
12.2018 - 01.2023
- Retrieve patient medical records for physicians, technicians, or other medical personnel
- Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer. Release information to persons or agencies according to regulations
- Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts
- Process and prepare business or government forms
- Resolve or clarify codes or diagnoses when conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team's regular meetings
- Train medical records staff
Education
Associate's Degree -
Lake Sumter State College
Leesburg, FL05.2018
High School Diploma - undefined
South Sumter High School
Bushnell, FL05.2016
Skills
- HIPAA compliance
- Front desk operations
- Insurance verification
- Strong empathy
- Telephone etiquette
- Appointment scheduling
- Microsoft office
Languages
Spanish
English
Software
eClinicalWorks
Timeline
Patient Account Representative
Langley Health
01.2023 - Current
Executive Assistant
Clark Clinic
04.2020 - 01.2023
Receptionist
Clark Clinic
12.2018 - 01.2023
High School Diploma - undefined
South Sumter High School
Associate's Degree -
Lake Sumter State College
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