Customer-focused professional with a strong commitment to delivering exceptional service and improving customer satisfaction. Recognized for outstanding interpersonal skills and a proven ability to address concerns effectively, particularly in fast-paced environments. Demonstrates expertise in multitasking, time management, and problem-solving while consistently achieving high-quality work under pressure. A dedicated team player adept at adapting to new challenges and fostering positive relationships with clients and colleagues.
· Works with managers to identify position needs.
· Crafts and updates job descriptions as necessary.
· Posts positions to be filled in Newton applicant tracking.
· Verifies professional licenses and eligibility for rehire.
· Makes initial screening call with applicants.
· Determines organizational fit of applicant and moves applicant through interview process
· Assists with scheduling peer interviews.
· Schedules on site visits and tours for non-local professionals.
· Assists with calling references.
· Utilizes compensation methodology to calculate appropriate rates of pay.
· Offers jobs and coordinates acceptance and onboarding of new hire.
· Writes job offers, relocation, and sign on bonus agreements.
· Completes onboarding paperwork for new hire once rate and position has been accepted.
· Builds a referral pipeline of candidates as well as use of marketing and social media, job boards and community contacts to connect with leads.
· Attends new physician/clinic onboarding meetings to evaluate staffing needs and proactively plan for recruitment prior to start date.
· Develops new sources of qualified candidates.
· Attends outside events for visibility as an Employer of Choice.
· With assistance of marketing, develops tools to enhance recruitment and employer branding.
· Track recruitment activities with the use of Newton software, Meditech HR module and spreadsheets for recruitment metrics.
· Maintain compliance with all required documentation of recruitment activities and candidate activities.
· Establish and maintain relationships with educational institutions to promote student affiliations.
· Conduct recruitment events and career fairs as needed.
· Contacts outside recruitment firms as needed to fill positions temporarily.
· Acts as backup educator for new hire orientation topics.
· Helps with retention efforts of the organization.
· Works with managers to identify position needs
· Crafts and updates job descriptions as necessary
· Posts positions to be filled in applicant tracking platform
· Verifies professional licenses and eligibility for rehire
· Makes initial screening call with applicants
· Determines organizational fit of applicant and moves applicant through interview process
· Assists with scheduling peer interviews
· Schedules on site visits and tours for non-local professionals
· Conducts reference checks
· Utilizes compensation methodology to calculate appropriate rates of pay
· Offers jobs and coordinates acceptance and onboarding of new hire
· Writes job offers, relocation, and sign on bonus agreements
· Completes onboarding paperwork for new hire once rate and position has been accepted
· Builds a referral pipeline of candidates as well as use of marketing and social media, job boards and community contacts to connect with leads.
· Develops new sources of qualified candidates
· Attends outside events for visibility as an Employer of Choice
· With assistance of public relations, develops tools to enhance recruitment and employer branding
· Track recruitment activities with the use of applicant tracking platform and spreadsheets for recruitment metrics
· Maintain compliance with all required documentation of recruitment activities and candidate activities
· Establish and maintain relationships with educational institutions to promote student affiliations
· Contacts outside recruitment firms as needed to fill positions temporarily
· Acts as backup educator for new hire orientation topics
· Billing and Coding
· Reporting PI measures to Medicare
· Assists Christus ACO with clinical information
· Assisting with Insurance credentialing
· Answering the phones
· Scheduling appointments
· Download and upgrade the EMR application
· Help with hiring new staff
· Answering phones
· Entering charges for accounts
· Billing insurance claims
· Calling patients on outstanding balances
· Closing Month-End Reports for physicians
· Posting Insurance payments
Receive patient payments and make deposits