Summary
Overview
Work History
Education
Skills
Cleaning, Organizing
Timeline
Generic

Larissa Frank

Vacherie,LA

Summary

Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

1
1
year of professional experience

Work History

Cashier

Dollar General
06.2021 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Checked personal identifications during alcohol and tobacco sales.
  • Lifted up to 25 pounds at once and used forklift to move heavier loads.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Learned duties for various positions and provided backup at key times.

Food Runner

Chili's Restaurant
01.2021 - 03.2021
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Greeted customers and provided outstanding customer service.
  • Restocked food supplies in kitchen and organized storage areas.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Cleared tables immediately after guests left in preparation for next party.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.
  • Assisted wait staff with timely food delivery and guest requests.
  • Assisted with bussing tables and cleaning up spills.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Assisted customers with carry-out service.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Provided attentive service and proactively assessed guest needs.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Monitored dining room inventory and replenished as necessary.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Increased sales by 10%
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Cultivated warm relationships with regular customers.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Arranged tables and chairs for special occasions and events.
  • Established rapport with customers by providing friendly and attentive service.
  • Greeted customers and provided menus upon arrival to dining room.
  • Engaged in suggestive selling and other sales techniques.

Education

High School Diploma -

Riverside Academy
Reserve, LA
05.2021

Skills

  • Time Management Skills
  • Sweeping and Mopping
  • Order Taking
  • Customer Relations
  • Cashier Oversight
  • Purchase Assistance
  • Bar and Beverage Restocking
  • Order Placement
  • Kitchen Staff Coordination
  • Menu Item Presentation
  • Bussing Tables
  • Customer Service
  • Guest Relations
  • Table Layout

Cleaning, Organizing

I'm very good at making sure any and every area is spotless, as well as putting things in place which makes it easier for my fellow employees to find.

Timeline

Cashier

Dollar General
06.2021 - 09.2021

Food Runner

Chili's Restaurant
01.2021 - 03.2021

High School Diploma -

Riverside Academy

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Larissa Frank