LARISSA GUDE
Bridgeton,Missouri
Summary
Dynamic professional with leadership and customer service experience. Proven track record in ensuring cleanliness and safety. Effective communicated with a strong background in customer interaction. Eager to apply diverse skills and dedication to excellence in a Patient Service Representative role, offering a fresh perspective and commitment to exceptional patient care.
Overview
4
4
years of professional experience
Work History
Environmental Services Housekeeper
SSM DePaul Hospital
Bridgeton, MO
03.2023 - Current
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Emptied trash receptacles and disposed of waste materials properly.
- Maintained cleaning equipment in a clean and orderly fashion.
- Kept storage areas organized and free of clutter by disposing of unused items appropriately.
Crew Member Team Leader
Chipotle
Bridgeton, MO
05.2022 - 03.2023
- Met throughput quotas set for daily production and identified new opportunities for improvement
- Orchestrated employee schedules to support adequate staffing levels during assigned shifts
- Promoted collaborative atmosphere among supervised staff to improve employee morale and increase performance
- Performed remedial counseling of workers found violating policies on workplace health and safety
- Organized crew meetings to address member concerns and distribute information on policy and schedule changes.
Sales Associate and Cashier
Bed Bath & Beyond
Mount Vernon, New York
03.2021 - 04.2022
- Greeted customers with prompt and friendly service
- Learned special prices and promotions and encouraged customers to participate in offers
- Received feedback and complaints while demonstrating exceptional customer service
- Resolved conflicts with customers and looked for opportunities to improve satisfaction
- Assisted customers to locate hard-to-find items.
Restaurant Hostess
Chili's Restaurant
Nashville, Tennessee
09.2019 - 03.2020
- Monitored dining room and guest flow to maximize table usage and minimize wait times
- Planned and executed guest parties by organizing menus, spaces and special requests
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Accommodated guests' special seating requests and needs, including extra chairs, wheelchair accessibility and highchairs
- Answered phone calls, took messages and confirmed reservations.
Education
BS - Human Service Program
Monroe College
12.2024
High School Diploma -
McCluer North
Skills
- Customer Service
- Communication
- Attention to detail
- Organization
- Problem-Solving
- Time Management
- Technology Proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Environmental Services Housekeeper
SSM DePaul Hospital
03.2023 - Current
Crew Member Team Leader
Chipotle
05.2022 - 03.2023
Sales Associate and Cashier
Bed Bath & Beyond
03.2021 - 04.2022
Restaurant Hostess
Chili's Restaurant
09.2019 - 03.2020
BS - Human Service Program
Monroe College
High School Diploma -
McCluer North
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