Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Larissa Heim

Stuart,FL

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

10
10
years of professional experience

Work History

Embroidery Manager

Firefighters.com
Palm City, FL
10.2024 - Current
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Handled incoming and outgoing mail and packages, including preparation for shipping.
  • Completed day-to-day duties accurately and efficiently.
  • Responsible for operating three industrial embroidery machines and fulfilling incoming daily orders to be shipped daily.
  • This is a twice-weekly position.

Small Business Owner

On Point Embroidery
Stuart, FL
03.2022 - Current
  • Negotiated contracts with vendors, suppliers, and customers.
  • Ensured compliance with local, state, and federal regulations affecting business operations.
  • Coordinated and directed activities of businesses or departments concerning production, pricing, and sales.
  • Established partnerships with other businesses in related industries for mutual benefit.
  • Oversaw daily operations of a small business, including customer service and financial management.
  • Used excellent verbal skills to engage customers in conversation, and effectively determine needs and requirements.
  • Implemented customer service protocols to enhance satisfaction and loyalty.
  • Currently, I own a commercial embroidery machine and fulfill orders from contractors and private clients.

Embroidery Operator

Shocksocks LLC
Port Saint Lucie, FL
03.2021 - 01.2022
  • Trained as the chief embroidery operator, I managed the embroidery division in an industrial screen printing company.
  • Fulfilled large orders of merchandise in a timely and well-executed manner.
  • Inspect finished products for quality assurance and conformance to customer specifications.
  • Read blueprints or drawings in order to accurately create designs based upon customer specifications.
  • Contacted maintenance team for machine repairs or mechanical issues.
  • Assist other operators with loading materials onto hooping frames or sewing beds of computerized embroidery machines.
  • Load garments into hooping frames or onto sewing beds of computerized embroidery machines.

House Manager

Private Residence
Tequesta, FL
02.2018 - 06.2021
  • Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
  • Established standards for cleanliness, hygiene, and orderliness throughout the house.
  • Organized and maintained household inventory records, including supplies, and equipment.
  • Managed household errands and other essential duties.
  • I took care of two senior adults, both with specific disabilities and needs.
  • Managed all appointments and transported them.
  • Prepared and served three meals a day.
  • Assisted with office duties and monthly accounts.
  • I traveled with them on an annual basis to New York.

Sales Associate

Macys Department Store
Jensen Beach, FL
07.2017 - 12.2017
  • Computed purchases and received and processed cash or credit payment.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Attended weekly team meetings to review performance goals and objectives.
  • Upsold additional items based on customer interests and needs.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers and provided exceptional customer service.

Restoration/Gallery Manager

The Gilt Complex
Stuart, FL
02.2015 - 05.2017
  • Coordinated logistics for exhibitions, such as shipping, installation, lighting design.
  • Responded promptly to inquiries from patrons regarding purchasing artwork or scheduling visits.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Successfully learned a new skill of frame restoration.
  • Processed all administrative and ordering procedures effectively.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.

Education

Associate of Arts - Ballet

University of Cape Town
Cape Town South Africa

Some College (No Degree) - Business Management

Management College of South Africa
Durban South Africa

Skills

  • Industrial embroidery
  • Vendor negotiation
  • Production scheduling
  • Quality assurance
  • Blueprint reading
  • Time management
  • Workflow optimization
  • Multitasking Abilities
  • Interpersonal skills
  • Embroidery techniques
  • Deadline management
  • Effective communication

Affiliations

  • Yoga
  • Hiking
  • Creative Sewing
  • Travel

Timeline

Embroidery Manager

Firefighters.com
10.2024 - Current

Small Business Owner

On Point Embroidery
03.2022 - Current

Embroidery Operator

Shocksocks LLC
03.2021 - 01.2022

House Manager

Private Residence
02.2018 - 06.2021

Sales Associate

Macys Department Store
07.2017 - 12.2017

Restoration/Gallery Manager

The Gilt Complex
02.2015 - 05.2017

Associate of Arts - Ballet

University of Cape Town

Some College (No Degree) - Business Management

Management College of South Africa

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Larissa Heim