Desired Job Title
Bus OperatorMaterials Handler/DriverWork Type
Full TimePart TimeContract WorkLocation Preference
RemoteOn-SiteLocation: Baltimore, MD, US
Open to relocation: Yes
Open To Work
Larissa Hudson
Baltimore,MD
Work Preference
Summary
Dedicated bus operator with a focus on exceptional customer service and conflict resolution. Recognized for maintaining safety standards and efficient time management, ensuring a positive experience for all passengers. Known for strong communication and multitasking abilities, successfully resolving customer inquiries and enhancing service efficiency.
Overview
19
19
years of professional experience
Work History
Bus Operator
MTA
Baltimore, MD
10.2010 - 06.2025
- Provided excellent customer service, addressing passenger inquiries and resolving issues promptly.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Diffused potential passenger disputes with fairness and professionalism.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
Materials Handler/Driver
John Hopkins University APL
Laurel, MD
07.2006 - 10.2010
- Collaborated with team members to streamline material handling workflows, improving overall efficiency.
- Increased customer satisfaction by accurately and promptly processing orders.
- Coordinated with logistics teams to ensure timely shipment of products, reducing delivery delays.
- Provided excellent customer service, resolving issues swiftly and maintaining positive relationships.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Education
Associate of Arts - Business Administration And Management
CCBC
CatonsvilleNo Degree - Transportation
Allstate Career
Dundalk, MD05-2007
High School Diploma -
Fairmount Harford High School
Baltimore, MD06-1996
Skills
- Customer relations skills
- Guest relations
- Traffic regulation observance
- Customer service
- Time management
- Safety-focused
- Multitasking and organization
- Clear communication
- Conflict resolution
- Safe driving techniques
- Clean driving record
- Accurate recordkeeping
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bus Operator
MTA
10.2010 - 06.2025
Materials Handler/Driver
John Hopkins University APL
07.2006 - 10.2010
Associate of Arts - Business Administration And Management
CCBC
No Degree - Transportation
Allstate Career
High School Diploma -
Fairmount Harford High School