Larissa Iturriaga
Forney,TX
Summary
Results-driven professional with a focus on communication and organization, possessing data entry experience, insurance and administrative capabilities. Adept at managing phone systems, scheduling appointments, and ensuring a friendly environment. Competent in performing a range of administrative tasks to support business operations.
Overview
7
7
years of professional experience
Work History
CLINIC RECEPTIONIST
Optimal Health Medical
Stamford, CT, USA
07.2022 - 03.2025
- Managed staff activities and developed strategies to optimize team performance and increase efficiency.
- Engaged with guests at arrival, providing assistance to ensure a memorable introduction.
- Analyzed and optimized phone call workflows to ensure efficient customer service delivery.
- Streamlined various concurrent tasks to enhance overall productivity and operational performance.
- Analyzed and assessed tasks and projects, upholding rigorous standards of detail-oriented execution.
- Directed data entry processes and office organization efforts, enhancing filing accuracy and promoting efficient workflow.
- Streamlined operational processes through effective coordination of incoming calls, patient check-ins, and correspondence.
- Streamlined patient communication and organized appointment scheduling, prioritizing professionalism and courtesy in all interactions.
- Executed data entry tasks with a focus on meticulous detail to maintain high standards of data accuracy.
- Optimized visitor interactions by providing clear directions and maintaining an inviting environment.
- Achieved high data accuracy through diligent entry and verification efforts. Boosted team productivity by optimizing data management workflows. Enabled informed decision-making by guaranteeing prompt access to vital information.
- Facilitated comprehensive training for new staff, emphasizing collaboration and effective knowledge exchange.
Cashier
Domino's Pizza
Cos Cob, CT
06.2018 - 12.2019
- Processed customer transactions efficiently using POS system.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring financial accountability throughout shifts.
- Assisted in training new team members on operational procedures and customer interaction standards.
- Collaborated with kitchen staff to ensure timely order preparation and delivery accuracy.
- Implemented inventory management practices to reduce waste and improve stock availability.
- Monitored store cleanliness and organization to enhance overall customer experience.
- Conducted daily financial reconciliations to uphold company cash handling policies.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Increased sales of promotional items by informing customers about current offers.
Education
HIGH SCHOOL DIPLOMA -
Greenwich High School
Greenwich, CT06.2021
Skills
- Data entry management
- Communication effectiveness
- Operational efficiency
- Accuracy and attention to detail
Effective communication
Analytical thinking
Appointment management
Telephone communication
Multitasking
Detail-oriented
Data management
Microsoft Excel and Word Data analysis and reporting Document creation and formatting
Data entry accuracy
Detail-oriented execution
Insurance verification
Account updating
Microsoft office
Documentation
Personal Information
- Title: Clinic Administrator
- Date of Birth: Mar 5, 2002
- Nationality: American
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
CLINIC RECEPTIONIST
Optimal Health Medical
07.2022 - 03.2025
Cashier
Domino's Pizza
06.2018 - 12.2019
HIGH SCHOOL DIPLOMA -
Greenwich High School