Larissa Johnson

• Served as communication liaison to facilitate information exchange among physicians, nurse case managers, and legal professionals, ensuring timely distribution of medical notes and attending physician statements.
• Obtaining authorization for treatment services.
• Coordinate and schedule medical appointments, diagnostic evaluations, and follow-up treatments for injured patients.
• Administered and reconciled claims, ensuring accuracy and compliance with regulations.

Job Duties outside of Worker's compensation include:

• Process all medical records requests for current office location.
• Answer incoming telephone calls, directed callers to appropriate personnel and schedule patient appointments.
• Supported billing operations by verifying patient charges and insurance information to reduce discrepancies and expedite processing.

• Maintained patient records in compliance with privacy regulations and clinic standards, ensuring data integrity and confidentiality.
• Verified patient eligibility for services provided.
• Answered incoming telephone calls, directed callers to appropriate personnel, and took messages.
• Coordinated meetings, conferences, and travel arrangements to ensure seamless operations for staff members.
• Developed spreadsheets using Microsoft Excel to track data and generate reports.
• Managed the day-to-day processing of employee compensation, time tracking, and HR data.
• Provided support to other departments within the organization as required.
• Ordered office supplies and equipment when necessary.
• Processed incoming mail by sorting, distributing or responding to inquiries in a timely manner.
• Manage Workers' Compensation patients.
• Payment reconciliation.
• Assisted in recruiting and training new employees to improve team capability and integration.
• Data Entry.