La’Rissa Marley
Eunice,NM
Summary
Professional with strong expertise in front-desk operations and patient interaction, prepared for this role. Skilled in managing medical records, scheduling appointments, and handling patient inquiries with efficiency and care. Known for effective team collaboration and adaptability to changing needs. Reliable and focused on delivering results while maintaining positive and organized environment.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical assistant position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
3
3
Certification
Work History
Team Member
Firehouse Subs
04.2025 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Silverware Roller
Texas Roadhouse
11.2024 - 04.2025
- Expedited food service delivery times by pre-rolling additional sets of utensils during slower periods for later use during rush hours.
- Consistently met or exceeded daily quota for rolled silverware sets, contributing to overall team productivity goals.
- Facilitated smooth shift transitions by preparing adequate stock of rolled silverware ahead of time for each dining period.
- Received positive feedback from both customers and management for consistently professional presentation of table settings with expertly rolled silverware.
- Upheld restaurant brand image with attention to detail while assembling appealing table settings including expertly rolled silverware.
- Demonstrated strong multitasking abilities, handling multiple responsibilities such as restocking supplies, cleaning workstations, and rolling silverware simultaneously.
- Supported waitstaff efficiency, providing quickly accessible rolled silverware throughout service hours.
- Streamlined silverware preparation process for faster table turnover time in a busy dining establishment.
- Ensured compliance with health codes by wearing gloves and maintaining proper hygiene during the entire silverware rolling process.
- Improved restaurant''s overall presentation with consistently neat and uniform silverware rolls for each table setting.
Subway Manager
Lowes Pay and Save
08.2024 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Closing Manager
Minsky’s Pizza
01.2022 - 08.2024
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
- Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
- Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
- Increased customer satisfaction at the end of the day by maintaining exceptional standards of service during closing hours.
- Reduced errors in financial transactions by thoroughly reviewing and verifying paperwork before submission.
- Trained new employees on proper closing procedures, setting them up for success in their roles within the organization.
- Improved employee morale by fostering a positive work atmosphere and providing support and guidance to team members when needed.
- Served as first contact in escalation path to resolve questions between team members, customers and third-party vendors.
Returns Processor
Amazon
11.2023 - 06.2024
- Unloaded, inspected, and stored damaged and returned products.
- Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
- Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
- Conducted regular audits of returns inventory to identify discrepancies, initiating corrective actions when necessary.
- Increased productivity through streamlined processes and system efficiency.
- Adhered to company safety guidelines to minimize warehouse accidents.
Baker
Einstein Brothers Bagels
08.2021 - 03.2022
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Cashier
Mr Gyros
03.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager
SUBWAY®Restaurants
12.2020 - 03.2021
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Cashier
Loves Travel Stop
05.2019 - 05.2020
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Lowes Pay and Save
09.2018 - 05.2019
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Clinical Medical Assistant -
New Mexico Junior College
Hobbs, NM05.2025
Skills
- Organization
- Professionalism
- Communication
- Time management
- Adaptability
- Active listening
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Leadership qualities
- Computer skills
- Creativity and innovation
Certification
- New Mexico Liquor License Exp: August 2026
- CPR EXP: February 2027
- Certified Clinical Medical Assistant Exp: May 2027
Timeline
Team Member
Firehouse Subs
04.2025 - Current
Silverware Roller
Texas Roadhouse
11.2024 - 04.2025
Subway Manager
Lowes Pay and Save
08.2024 - 10.2024
Returns Processor
Amazon
11.2023 - 06.2024
Closing Manager
Minsky’s Pizza
01.2022 - 08.2024
Baker
Einstein Brothers Bagels
08.2021 - 03.2022
Cashier
Mr Gyros
03.2021 - 08.2021
Manager
SUBWAY®Restaurants
12.2020 - 03.2021
Cashier
Loves Travel Stop
05.2019 - 05.2020
Cashier
Lowes Pay and Save
09.2018 - 05.2019
Clinical Medical Assistant -
New Mexico Junior College
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