LaRissa Mendheim

Crew Member

Dunkin' Donuts

Cooper City, FL

11.2012 - Current

Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Wiped down tables and equipment, swept and refilled stock.
Served food quickly for positive guest experiences.
Organized and restocked supplies to support operations and team productivity.
Interacted pleasantly with guests to deliver quality customer service.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Took orders from patrons and input selections into store computer system.
Packed fast food products in approved containers, cups and bags.
Packaged menu items into bags or trays and placed drink orders into carriers.
Drove team success by quickly completing assigned tasks.
Upheld high standards of productivity and quality in operations.
Stocked shelves and cases with new or transferred items.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Presented orders to guests within anticipated service times.
Prepared quality products while maintaining portion control and presentation within service goal times.
Explained current promotional information and items to patrons.
Assisted management with inventory control and stock ordering.
Prepared food for various recipes by washing, peeling and dicing ingredients.
Assisted patrons in making menu selections.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Maintained safe food handling practices to prevent germ spread.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Processed payments on cash register and counted back bills and change to patrons.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Assembled and served meals according to specific guest requirements.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Scrubbed and polished counters to remove debris and food.
Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Brewed and served coffee and tea with preferred add-ins.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Tailored orders to address customer allergies and gluten concerns.
Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Directed patrons to restrooms and other amenities within facility.
Oversaw inventory in buffet and reported replacement needs to kitchen management.