Larissa Merida

• Assisted customers with product selection, sizing and styling.
• Processed transactions using a point-of-sale system.
• Maintained up-to-date knowledge of store merchandise and policies.
• Organized stockroom shelves according to size, color or style.

• Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
• Processed sales transactions accurately and efficiently utilizing POS systems.
• Followed up on customer requests or concerns in a timely manner.
• Greeted customers and took orders for coffee drinks, food items, and other beverages.
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
• Operated cash registers to process customer payments.
• Memorized recipes for specialty coffee beverages and seasonal offerings.

• Greeted customers in a friendly and professional manner
• Efficiently operated as a cashier, handled cash and credit card payments
• Ensured store cleanliness and tidiness,
• Developed a deep knowledge of menu items and ingredients to provide customers

with accurate information and recommendations
• Worked with the kitchen staff to ensure timely preparation and delivery of orders • Maintained a clean and organized work area, including washing dishes and

resetting tables
• Great multitasking skills from taking phone orders, making coffee drinks, and

bringing food to customers
• Responsible for keeping the self serve brewed coffee area well-stocked

• Greeted customers in a friendly and professional manner
• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
• Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
• Maintained a clean and organized work area
• Demonstrated a thorough understanding of health and safety standards to ensure a safe and sanitary work environment
• Collaborated with colleagues to resolve customer complaints in a professional and timely manner