Summary
Overview
Work History
Education
Skills
Timeline
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LARISSA MOSLEY

Fort Lauderdale

Summary

Organized Patient Service Representative with 2+ years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.

Overview

13
13
years of professional experience

Work History

Patient Service Representative

Summit Health
01.2022 - 06.2024
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic
  • Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered
  • Took co-payments and compiled daily financial records
  • Increased overall practice revenue by diligently collecting co-payments and outstanding balances at the time of service
  • Applied administrative knowledge and courtesy to explain procedures and services to patients
  • Verified insurance eligibility and coverage for patients
  • Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems
  • Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.

Professional Nanny

Oliver's Nannies
04.2022 - 12.2022
  • Monitored schedules to maintain sleeping, eating, and school schedules for children
  • Supported children in play activities, meals, and snacks, hygiene and socialization
  • Built positive and nurturing environments to support child social and emotional growth
  • Organized educational outings such as museum visits or nature walks, integrating hands-on learning experiences into everyday life
  • Cared for sick children when necessary, administering medication according to parental guidelines while maintaining a comforting presence during recovery periods
  • Collaborated with parents on developmental milestones, sharing observations and discussing strategies for continued progress
  • Managed challenging behavior effectively by implementing positive discipline techniques tailored to each child temperament.

Associate Teacher

The Leaguers Incorporated
10.2015 - 09.2021
  • Promoted a positive classroom environment by fostering respectful, open communication between students and staff
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
  • Encouraged creativity and self-expression among students through various art projects and writing assignments, inspiring confidence in their abilities
  • Helped lead teacher set up and manage classroom and outdoor activities
  • Developed students critical thinking skills by incorporating problem-solving activities in the curriculum
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance
  • Increased parent involvement through regular communication and conferences, resulting in stronger support for student success.

Teacher

Newark Preschool Council
10.2012 - 06.2014
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success
  • Participated in parent-teacher conferences to discuss developments of students and increase support
  • Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.

Welcome Center Associate

East Orange YMCA
09.2011 - 05.2012
  • Worked varied hours to meet seasonal and business needs
  • Greeted customers and offered assistance for increased customer satisfaction
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained
  • Managed customer relations through communication and helpful interactions.

Education

Associate of Arts in Education -

Essex County College
Newark, NJ
12.2011

Skills

  • Insurance Verification
  • Appointment Scheduling
  • Payment Collection
  • HIPAA Compliance
  • Medical Terminology
  • Medical receptionist
  • Organizational skills
  • Communication skills

Timeline

Professional Nanny

Oliver's Nannies
04.2022 - 12.2022

Patient Service Representative

Summit Health
01.2022 - 06.2024

Associate Teacher

The Leaguers Incorporated
10.2015 - 09.2021

Teacher

Newark Preschool Council
10.2012 - 06.2014

Welcome Center Associate

East Orange YMCA
09.2011 - 05.2012

Associate of Arts in Education -

Essex County College

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LARISSA MOSLEY