LARISSA ROBINSON
Denver,CO
Summary
To use my skills in customer service, administration and supervision in a team-oriented environment, and to achieve success as a team. I am a dedicated worker and a motivated performer in all areas of my life.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Door Staff
Comedy Works
11.2022 - Current
- Working as door staff; seating patrons; bussing and food running
- Monitoring showroom and assisting patrons with their needs.
Claims Assistant
CorVel Corporation
07.2021 - 06.2022
- Worked as a Claims Assistant sending out medicals to the claimants; sent out medicals to the attorneys via email; answered calls directing claimants and assisting them with their respective needs; updated spreadsheets and supported the Claims Adjusters when needed
Apartment Building Manager
06.1998 - 01.2015
- Managed a 4 unit apartment building which included upkeep; interacting with tenants whether fixing a unit or non payment of rent as well as renting out the units, etc.
Events Manager
Bartender’s Unlimited
10.1999 - 12.2009
- Supervising varying numbers of employees while managing events and coordinating with customers at special events
- Providing excellent customer service to high-profile clients
- Training new employees at different positions while assuring world-class service.
Administrative Assistant
Bartender’s Unlimited
10.1999 - 12.2009
- Prepared events from planning to contract work
- Answered customer calls and routed them to others when necessary
- Created spreadsheets including financial statements, invoices and contracts
- Managed all in-coming and outbound correspondence.
HR
TSS Personnel Agency
01.2007 - 04.2007
- Worked in HR at a bank doing office work; creating excel sheets; calling prospective employees with prescreening questions; mailing; copying; filing; doing small projects for the HR director
Customer Service Representative
BBH Media
04.2005 - 11.2006
- Manage multi-location accounts
- Take customer calls concerning all aspects of their advertisements, from billing to corrections to changes in design
- Communicate design changes to artists/production department and return to clients.
Administrative Assistant
Access Staffing
04.2003 - 04.2005
- Managed correspondence, handled in-coming calls, and completed contracts for clients
- Used organizational skills to create systems where none existed previously.
Education
French/Bachelor of Arts -
San Francisco State University
San Francisco, CAAssociate of Arts in French - undefined
San Jose City College
San Jose, CAundefined
Wine Fundamentals course via International Sommelier Guild
Skills
- Speak, read, and write French fluently
- Excellent verbal and written communications skills
- Hard worker with a positive, enthusiastic attitude
- Beginner Quickbooks skills
Computerknowledge
IBM/PC, AS/400, UNIX, Mac, Word, Excel, PowerPoint, Access, FilemakerPro, Internet Explorer
Certification
P.A.C.E, Professional Administrative Certification of Excellence
The NorthStar Digital Literacy Certification
Timeline
Door Staff
Comedy Works
11.2022 - Current
Claims Assistant
CorVel Corporation
07.2021 - 06.2022
HR
TSS Personnel Agency
01.2007 - 04.2007
Customer Service Representative
BBH Media
04.2005 - 11.2006
Administrative Assistant
Access Staffing
04.2003 - 04.2005
Events Manager
Bartender’s Unlimited
10.1999 - 12.2009
Administrative Assistant
Bartender’s Unlimited
10.1999 - 12.2009
Apartment Building Manager
06.1998 - 01.2015
French/Bachelor of Arts -
San Francisco State University
Associate of Arts in French - undefined
San Jose City College
undefined
Wine Fundamentals course via International Sommelier Guild
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