Summary
Overview
Work History
Education
Skills
References
Timeline
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Larissa Rodriguez

Denver,CO

Summary

I am a self-motivated easily adaptable experienced individual in customer services. Passionately driven to complete any task given with efficiency while creating a welcoming atmosphere towards staff and customers. I am committed to continuous learning and happily contribute to a dynamic team.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

Front Desk Receptionist

Rise Physical Therapy-NTOS
Plano , Texas
07.2023 - 10.2024
  • Greeted patients and visitors warmly and made them feel welcome.
  • Assisted with scheduling appointments for patients and visitors.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of patient information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.

Barista

Theory Coffee Roasters
Redding, CA
01.2021 - 05.2023
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Ground beans for espresso shots according to individual customer specifications.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Barista

Starbucks
10.2016 - 01.2021
  • Provided customers with expertly crafted drinks and specialty items.
  • Delivered exceptional customer assistance.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Education

Bible Ministry - Biblical Studies

Bethel School of Ministry
Redding, CA
08.2019 - 05.2022

Associate of Arts - Business Administration

Odessa College
Odessa, Tx
08.2016 - 12.2018

Skills

  • Flexible
  • Attention to detail
  • Filing and sorting
  • Administrative support
  • Creative thinking
  • Appointment scheduling
  • Multitasking and organization
  • Customer service
  • Team collaboration
  • Strong work ethic
  • Interpersonal Communication
  • Spreadsheet tracking

References

References available upon request.

Timeline

Front Desk Receptionist

Rise Physical Therapy-NTOS
07.2023 - 10.2024

Barista

Theory Coffee Roasters
01.2021 - 05.2023

Bible Ministry - Biblical Studies

Bethel School of Ministry
08.2019 - 05.2022

Barista

Starbucks
10.2016 - 01.2021

Associate of Arts - Business Administration

Odessa College
08.2016 - 12.2018

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Larissa Rodriguez