Larissa Rosas
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista/Cashier
Street Churros
Houston, TX
05.2023 - Current
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Cleaned fryer and surrounding area, including draining oil and wiping down surfaces.
- Communicated effectively with other team members regarding customer orders.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Assistant Manager
Little Caesars
Houston, TX
08.2021 - 01.2023
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Communicated effectively with other staff members regarding orders and menu changes.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Houston Community College
Houston, TX05-2025
High School Diploma -
Elsik High School
Houston, TX06-2023
Skills
- Coffee Expertise
- Menu Memorization
- Food Preparation
- Cash Handling
- Opening and Closing Duties
- POS Systems
- Exceptional Customer Service
- Speedy and Efficient
- Positive and Professional
- Team Player
Affiliations
- Enjoys playing softball & listening to music
- Likes to watch baseball
- Likes to draw in my free time
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Food Handlers Certification
References
References available upon request.
Timeline
Barista/Cashier
Street Churros
05.2023 - Current
Assistant Manager
Little Caesars
08.2021 - 01.2023
Associate of Applied Science - Diagnostic Medical Sonography
Houston Community College
High School Diploma -
Elsik High School