Larissa Runnels

Dallas,TX

Summary

Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.

Overview

years of professional experience

Work History

Care Navigator

Care Continuity

2025.03 - Current

Assessed patient needs and navigated them through complex healthcare systems.
Streamlined referral processes to improve access to necessary medical services.
Consistently maintained confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
Coordinated appointment schedules to optimize physician availability and patient access.
Managed incoming calls, directing inquiries to appropriate departments efficiently.

Admissions Specialist- ER

Texas Health Resources

2024.11 - 2025.03

Obtain patient demographics and enter them into EPIC
Performed registration of patients in high-volume ER, accurately collecting and entering patient demographic information into EHR
Verify insurance coverage, benefits, and authorization requirements to support timely estimate creation
Provided explanation and obtained required consent forms from patients, as well as ensured compliance with HIPPA and hospital policies
Communicated efficiently with patients and families in high stress situations while maintaining an empathetic and professional approach
Processed payments while maintaining accuracy in cash handling and financial documentation
Collaborated with clinical staff to support efficient patient flow and minimize delays
Assisted with registration and billing issues to improve patient satisfaction and operational efficiency

Shift Lead

Jersey Mike's Subs

2021.04 - 2024.04

Supervised daily operations to ensure efficient service and adherence to company standards.
Trained and mentored team members, fostering a collaborative work environment.
Implemented workflow improvements that enhanced order accuracy and customer satisfaction.
Managed inventory levels, reducing waste through effective stock rotation practices.
Enforced food safety regulations to maintain compliance with health department standards.
Resolved customer complaints promptly, enhancing overall dining experience and loyalty retention.
Completed store opening and closing procedures and balanced tills.

Education

Associate Degree in Nursing - Nursing

Weatherford College

Weatherford, TX

2027-05

Skills

Patient assessment: Vital signs, pain assessment, and continuous condition monitoring
Direct patient care: ADLS, mobility assistance, and comfort measures
Post-operative: Recovery monitoring, airway awareness, pain management, and patient safety
Higher-acuity exposure: Cardiac and respiratory monitoring in step-down units
Infection prevention and adherence to safety protocols

Clinical documentation and communication with health care team
Patient interaction in high-stress and fast-paced environments
Patient confidentiality
Care coordination
Patient care

Timeline