Larissa Skinner
Mesa,AZ
Summary
Obtain a challenging position as a hostess providing an opportunity to apply skills and interests in building relationships, attention to detail, and providing a high level of customer service. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Summer Camp Staff
Mesa Recreation
Mesa, Arizona (AZ)
05.2022 - Current
- Organized and facilitated a variety of recreational activities for children of all ages.
- Maintained safety protocols and monitored campers' behavior throughout the day.
- Created an atmosphere conducive to learning by establishing positive relationships with students.
- Initiated games and other fun activities for large groups of children during camp times.
- Encouraged participation from shy or reluctant children through individual attention and positive reinforcement.
Customer Service
Kohls
Mesa, Arizona (AZ)
10.2022 - 08.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Volunteer Jr. Lifeguard
City Of Mesa
Mesa, Arizona (AZ)
05.2021 - 07.2021
- Maintained pool safety, monitored swimmers and ensured adherence to facility rules.
- Provided assistance to patrons with activities such as swimming lessons, swim meet, and recreational swimming.
Education
Cosmetology -
East Valley Institute of Technology (EVIT)
Mesa05-2024
High School Diploma -
Mountain View High School
Mesa05-2024
Skills
- Safety Procedures
- Customer Service
- Teamwork and Collaboration
- Relationship Building
- Critical Thinking
- Decision-Making
- Complaint Handling
- Calm Under Pressure
- Customer Relations
- In-Store Support
References
Available upon request
Languages
Spanish
Limited
Timeline
Customer Service
Kohls
10.2022 - 08.2023
Summer Camp Staff
Mesa Recreation
05.2022 - Current
Volunteer Jr. Lifeguard
City Of Mesa
05.2021 - 07.2021
Cosmetology -
East Valley Institute of Technology (EVIT)
High School Diploma -
Mountain View High School
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