Larissa Tolbert-El
Fort payne
Summary
Experienced healthcare manager with over 12 years in medical assistance and phlebotomy, combined with a strong background in clinic operations, team leadership, and patient care. Proven ability to manage clinic operations efficiently, lead diverse teams, and ensure compliance with healthcare standards. Passionate about improving patient outcomes through high-quality care and strategic planning.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Referral Specialist / Nurse
Internal Medicine of Dr. Frederico Fernandez
01.2025 - 09.2025
- Performed referral coordination and acted as liaison between patients and specialist providers.
- Worked alongside physician to communicate medication changes and updates to patients.
- Called patients with lab results and discussed appropriate treatment plans and follow-up care.
District Manager
Mainstreet Family Urgent Care
10.2022 - 01.2025
- Led the operations of multiple urgent care clinics, ensuring high standards of care and operational efficiency.
- Developed and executed strategic plans to increase patient volume and clinic profitability.
- Managed clinic budgets, optimized resource allocation, and oversaw purchasing and inventory control.
- Conducted regular performance evaluations and staff training to enhance team performance.
- Ensured compliance with all regulatory requirements and prepared clinics for audits and inspections.
Medical Assistant
Mainstreet Family Urgent Care
01.2019 - 10.2022
- Performed a wide range of clinical tasks, including x-rays, lab work, triage, and patient care.
- Assisted physicians in various procedures and ensured the smooth operation of the front desk.
- Managed patient records and billing, ensuring accuracy and compliance with healthcare standards.
Phlebotomist
Frederico Fernandez
03.2021 - 04.2022
- Lab tech- Drawing blood sending off samples to the lab.
- Conducted venipunctures and capillary draws, ensuring patient comfort and procedural accuracy.
- Maintained sterile environment and adhered to safety protocols during blood collection procedures.
Medical Assistant
Samuel Staffing
09.2017 - 11.2018
- Managed front office duties, including patient check-in and scheduling.
- Administered patient intake procedures, ensuring accurate data collection and processing.
- Assisted in routine medical procedures, providing support to physicians and enhancing patient care efficiency.
Daycare Assistant
CAPNA
02.2014 - 08.2017
- Planned and implemented age-appropriate curriculum that promoted the social, emotional, cognitive, and physical development of children aged 3-5.
- Managed classroom activities and daily routines, ensuring a safe and nurturing environment for all students.
- Conducted developmental assessments to monitor and support each child's growth and learning progress.
- Collaborated with parents and caregivers through regular communication and parent-teacher conferences, providing updates on children's progress and addressing any concerns.
- Supervised and mentored assistant teachers, guiding them in classroom management and instructional techniques.
- Assisted in daily activities, fostering a nurturing environment for children's development.
- Supported educators in implementing lesson plans and engaging children in educational activities.
Phlebotomist
DeKalb Regional Medical Center
11.2013 - 03.2014
- This is where I did my phlebotomy precept. I worked as a phlebotomist drawing blood from emergency care patients and psyche ward care patients also doing glucose readings.
- Processed and labeled specimens for laboratory analysis, ensuring compliance with regulatory standards.
- Assisted in training new staff on phlebotomy techniques and best practices for patient interaction.
Education
Associate of Applied Science - Medical Assistant and Phlebotomy
Northeast Alabama Community College
Section, Al05-2013
Associates Degree - Early Child Development
Northeast Alabama Community College
Section, Al01.2015
Skills
- Clinic Operations Management
- Team Leadership and Development
- Financial and Budget Management
- Patient-Centered Care
- Healthcare Compliance (OSHA, HIPAA, CLIA)
- Strategic Planning and Growth
- Inventory and Resource Management
- Technology Implementation (EHR Systems)
- Qualified Medical Assistant and Phlebotomist
- Fluent in Healthcare Billing Practices
- Conducted preliminary patient assessments and assisted physicians during exams and physicals
- Pre-authorizations
- Data entry proficiency
- Insurance verification
- Medical terminology
Certification
- CPR Certified
- Certified Clinical Medical Assistant
- Certified Phlebotomist
- Certified DOT & BAT as well as a calibration tech
- BLS CPR/FIRST-AID CERTIFICATION
LANGUAGES
English — Native
Timeline
Referral Specialist / Nurse
Internal Medicine of Dr. Frederico Fernandez
01.2025 - 09.2025
District Manager
Mainstreet Family Urgent Care
10.2022 - 01.2025
Phlebotomist
Frederico Fernandez
03.2021 - 04.2022
Medical Assistant
Mainstreet Family Urgent Care
01.2019 - 10.2022
Medical Assistant
Samuel Staffing
09.2017 - 11.2018
Daycare Assistant
CAPNA
02.2014 - 08.2017
Phlebotomist
DeKalb Regional Medical Center
11.2013 - 03.2014
Associate of Applied Science - Medical Assistant and Phlebotomy
Northeast Alabama Community College
Associates Degree - Early Child Development
Northeast Alabama Community College