Larissa Vargas
Knoxville,TN
Summary
I have 30 years experience in customer service, I spent 20 years in the hospitality restaurant service before becoming a customer service agent for a large bank. I am a hard worker and very easy to get along with. I adapt easily to change and to chaos and try to always have a positive attitude.
Overview
16
16
years of professional experience
Work History
Knox County School Bus Driver/CDL Truck Driver
Greg Henry Buses
Knoxville, Tennessee
01.2018 - Current
- Transported students to school in a timely manner while keeping assigned route schedule.
- Complied with district policies and procedures concerning student discipline.
- Inspected student's passes prior to boarding the bus.
Customer Service Representative
First Horizon Bank/ First TN Bank
Knoxville, Tennessee
10.2008 - 01.2018
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Conducted regular follow-up calls with customers after resolving their issues.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Some College (No Degree) - Customer Service
Pellissippi State Community College
Knoxville, TNSkills
- Great Communication skills
- Able to multitask
- Work well with peers
- Professional and Empathetic
- Patience and Adaptability
Timeline
Knox County School Bus Driver/CDL Truck Driver
Greg Henry Buses
01.2018 - Current
Customer Service Representative
First Horizon Bank/ First TN Bank
10.2008 - 01.2018
Some College (No Degree) - Customer Service
Pellissippi State Community College
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