LARISSA M. ADKINS
Mercersburg,PA
Summary
Hardworking and passionate individual with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
27
27
years of professional experience
Work History
Customer Service Representative
Catchup Logistics
09.2013 - 12.2022
- Checked loads coming in and going out.
- Created BOL and any paperwork required for customers.
- Checked drivers in and out of facility daily plus any vendors.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Mentored, trained and supported new staff members in office policies and procedures.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Product Selector
World Kitchen
04.2013 - 09.2013
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed safety protocols and procedures to minimize workplace accidents.
- Picked and packed order items.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Machine Operator
Knouse Foods
10.1997 - 05.2006
- Stacked cases on pallets and shrink wrapped them by hand.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Kept detailed production records and identified hold-ups.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Order Selector
Staples
03.1996 - 07.1996
- Picked and packed orders in totes for customers.
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Followed safety protocols and procedures to minimize workplace accidents.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Scanned and verified UPC codes for all products to aid in identification.
- Conducted periodic inventory audits to verify accuracy.
- Kept work areas neat, clean and free from debris.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Education
GED -
James Buchanan High School
Mercersburg, PA05.1988
Skills
- Excel spreadsheets
- Bill of ladings
- Operated machines
- Update Records
- Office Equipment
- Clerical Experience
- Interoffice Communications
- Microsoft Office
- Data Entry
Timeline
Customer Service Representative
Catchup Logistics
09.2013 - 12.2022
Product Selector
World Kitchen
04.2013 - 09.2013
Machine Operator
Knouse Foods
10.1997 - 05.2006
Order Selector
Staples
03.1996 - 07.1996
GED -
James Buchanan High School
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