Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lariza Murillo

Garden City,MI

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

11
11
years of professional experience

Work History

Assistant Manager

capital logistics
Vernon, California
08.2018 - 12.2022
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
  • Managed hazardous material documentation requirements when preparing orders for shipment.
  • Reviewed customer orders for accuracy prior to shipping goods out of the facility.
  • Coordinated with vendors on shipping schedules and backorders.
  • Maintained inventory of shipping materials and supplies.
  • Computed shipping, storage or demurrage charges using computer or price list.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.

Shipping and Receiving Clerk

Allways Pacific
Carson, California
06.2016 - 06.2017
  • Utilized RF scanners to track movements of inventory within the warehouse environment.
  • Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Operated computers to access information related to shipping activities.
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Reviewed customer orders for accuracy prior to shipping goods out of the facility.
  • Performed regular cycle counts to maintain accurate inventory records.
  • Monitored inventory levels and re-ordered supplies when necessary.
  • Researched discrepancies between physical count of items versus inventory system reports.
  • Received incoming shipments and verified contents against packing slips.

Warehouse Team Lead

Logistics Insight
Santa Fe
12.2013 - 05.2017
  • Managed the daily operations of a warehouse and ensured that all tasks were completed in a timely manner.
  • Implemented new systems for tracking inventory levels and shipments more accurately.
  • Oversaw the loading and unloading of trucks with freight deliveries according to established safety guidelines.
  • Ensured compliance with quality control standards throughout all warehouse processes.
  • Organized staff schedules to ensure adequate coverage for receiving, shipping, and other operational duties.
  • Coordinated communication between management personnel, suppliers, customers, drivers.

Customer Service Representative

Linc
Commerce, California
01.2013 - 11.2013
  • Responded promptly to emails sent by customers seeking assistance.
  • Performed follow-up calls to customers regarding their inquiries or orders.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Scanned documents into digital formats ensuring accuracy of content.
  • Organized physical files on an ongoing basis to ensure efficient retrieval times.

Customer Service Representative

Universal Logistics Inc
Carson, California
07.2012 - 12.2012
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Resolved customer complaints promptly and efficiently.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries via phone, email, and chat.

Assistant Payroll Clerk

Universal Logistics
Carson, California
01.2012 - 07.2012
  • Verified accuracy of timekeeping systems to ensure proper calculation of wages.
  • Reconciled bank statements for payroll accounts each month.
  • Assisted in the implementation of new payroll systems and processes.
  • Responded to inquiries from employees regarding their paychecks or benefits packages.
  • Maintained employee payroll records, including new hire information, deductions and salary changes.
  • Assisted HR team in preparing job descriptions and job postings when necessary.

Education

High School Diploma -

Los Altos High School
Hacienda Heights, CA
10-2011

Skills

  • Workload Management
  • File Maintenance
  • Records Management
  • Data Verification
  • Document Scanning
  • Shipment Tracking
  • Warehousing Operations
  • Attention to Detail
  • Shipping and receiving
  • Receiving procedures

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Assistant Manager

capital logistics
08.2018 - 12.2022

Shipping and Receiving Clerk

Allways Pacific
06.2016 - 06.2017

Warehouse Team Lead

Logistics Insight
12.2013 - 05.2017

Customer Service Representative

Linc
01.2013 - 11.2013

Customer Service Representative

Universal Logistics Inc
07.2012 - 12.2012

Assistant Payroll Clerk

Universal Logistics
01.2012 - 07.2012

High School Diploma -

Los Altos High School

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Lariza Murillo