Motivated professional with a strong work ethic and exceptional interpersonal skills. Demonstrated ability to quickly master new skills and deliver quality results. Extensive experience in billing and account management, leading to enhanced operational efficiency.
Overview
25
25
years of professional experience
Work History
Front Line Member Services Representative
Sam's Club
Snellville, GA
02.2025 - Current
Delivered exceptional customer service through friendly and professional interactions, resolving customers' concerns promptly.
Processed returns and exchanges efficiently in accordance with company policies.
Adapted to a fast-paced work environment while maintaining service quality.
Identified potential sales opportunities through conversations with customers and potential members.
Homeschool Guidance Instructor
G.I.F.T.S
Detroit, MI
09.2008 - 05.2025
Establish a positive environment that encourages learners to challenge themselves and create mastery of an enriched curriculum.
Planned and implemented lessons using various teaching strategies to meet diverse scholars' needs.
Provided individualized instruction and tutoring to improve academic performance while focusing on development across all aspects of their being.
Integrated technology into classroom instruction to enhance learning outcomes.
Maintained accurate records of attendance, grades and assessments for all students in the course.