Larkin Dibler
Tucson,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Claims Adjuster
GEICO
Tucson, AZ
10.2022 - Current
- Conducted interviews with claimants and witnesses to obtain additional information about the claim.
- Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
- Assisted colleagues with difficult cases; provided guidance regarding complex issues or scenarios.
- Adhered strictly to departmental guidelines; ensured that all activities were compliant with applicable state laws.
- Achieved pay scale 63 shortly after orientation.
- Positively utilize any coaching feedback to help improve my claims handling, and to assist others on my team.
- Always execute excellent customer service and have been on the FNOL gate since November.
- Exceeded company standards with metrics, falling into the top 5% of the ICS floor, and over 90% CSS for 2023.
Aesthetician
Essenza Salon & Spa
Tucson, AZ
09.2021 - 01.2024
- Developed customized skin care regimens for each client based on their individual needs.
- Maintained cleanliness of treatment room and equipment.
- Educated clients on proper skin care techniques for optimal results.
- Demonstrated safe use of all products used during treatments.
- Organized inventory of supplies and restocked shelves when necessary.
- Adhered to safety protocols regarding sanitation standards in accordance with state regulations.
- Provided permanent makeup services to clients, such as eyeliner and lip color.
- Performed skin analysis to evaluate skin condition and pigmentation levels.
- Educated customers about permanent makeup options available.
- Ensured compliance with state regulations regarding sanitation standards.
- Collaborated with other beauty professionals in order to offer additional services like facials or lash extensions.
Shift Manager
Smashburger
Tucson, AZ
02.2016 - 09.2021
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Responded quickly and effectively to emergency situations as they arose.
- Upheld company standards and compliance requirements for operations.
- Delegated tasks to multiple employees while maintaining efficient workplace.
Education
Licensed Aesthetician -
Pure Aesthetics
Tucson, AZ04-2021
High School Diploma -
Canyon Rose Academy
Tucson, AZ05-2014
Some College (No Degree) - General Studies
Pima Community College
Tucson, AZSkills
- Claims Processing
- Complaint Resolution
- Customer Service
- Problem-Solving Skills
- Continuous Improvements
- Training and Mentoring
- Team player and leader
Timeline
Claims Adjuster
GEICO
10.2022 - Current
Aesthetician
Essenza Salon & Spa
09.2021 - 01.2024
Shift Manager
Smashburger
02.2016 - 09.2021
Licensed Aesthetician -
Pure Aesthetics
High School Diploma -
Canyon Rose Academy
Some College (No Degree) - General Studies
Pima Community College